Company: Baylis
Job Title: Customer Service & Sales Advisor
Who are we?
At Baylis, we’re proud to represent Vauxhall, MG, Peugeot, Suzuki, Leapmotor, Kia and Mitsubishi at our dealerships.
We’re one of the largest motor groups in the three counties of Gloucestershire, Herefordshire, Worcestershire and South Wales.
We are seeking talented individuals to join our team as Customer Service & Sales Advisors at our Gloucester, Cheltenham and Westgate sites.
Our outstanding working environment, exciting career and development opportunities, are ideal for individuals who are driven to deliver complete customer satisfaction.
About the role:
We are looking for applicants who are well presented with excellent customer service skills and a professional manner.
This is a permanent, full-time position.
Experience in the automotive sector is not essential, as all training is provided to support your success in the role.
Responsibilities day to day:
- Welcoming guests into the showroom, and engaging with them to discuss requirements
- Sell vehicles profitably and be able to achieve targets agreed with the Sales Manager
- Co-ordinate and work alongside the Sales Manager
- Promote and maintain excellent customer relations by personal manner, appearance, integrity, and loyalty
- Prepare order forms and other relevant paperwork
About you:
- Full UK manual driving licence (Provisional / Automatic licences are not acceptable)
- Customer centric attitude.
- Excellent customer service skills & proven ability to build a strong rapport with customers.
- Flexible and ability to work evenings and weekends (on a rota basis.)
- 2 years’ experience in a customer-facing service role.
- Previous retail sales experience.
Benefits
- Bespoke induction and development training.
- OTE up to £41,000 + excellent benefits package.
- Company car
- 31 days holiday (inc bank holidays) increasing by 1 day after each 5 years of service.
- Company Pension Contribution.
- Annual company events.
- Staff discounts on vehicle purchases and servicing.
- Death in Service benefit.
- Free eye test, dental & therapy treatments.
Application procedure
Successful applicants must be available all day to attend an interview session on Wednesday 15th July 2026 based at an offsite location.
Please note we are unable to offer alternative dates or times.
Pay: Up to £41,000.00 per year
Benefits:
- Company events
- Company pension
- Employee discount
Application question(s):
- Are you available ALL DAY on Wednesday 15th July for interviewing?
Experience:
- Customer Service: 2 years (preferred)
Licence/Certification:
- Full, UK, MANUAL Driving Licence (required)
Work Location: In person
