Company Information and Introduction:
Longacres Garden Centre aims to be the destination of choice for garden enthusiasts, offering exceptional service and high-quality products at competitive prices. Established in 1979 as a family-run business, Longacres has grown to include six stores across the South East of England, employing over 700 staff in 2026. As a growing company, we provide ample opportunities for personal development and learning within a supportive, inclusive, and friendly team environment. We are deeply committed to our loyal customers, delivering high quality products while maintaining affordability. Guided by our core values - trust and integrity, family, teamwork, accountability, and retail excellence - we strive to continuously enhance the customer experience and foster lasting relationships.
We are looking for an assistant to help in all areas of our vibrant and thriving Plant Department at our Bagshot Branch. You should have a passion for plants and the enthusiasm to use these qualities to provide excellent service to our customers. We are looking or a team player who is passionate about providing excellent retail standards and customer service.
If you are looking to pursue a career in horticulture and are passionate about providing excellent customer service to all our customers then this role could be perfect for you.
Benefits
- 15% Staff discount (Increase to 20% after 5 years of service)
- Training and development with opportunities to forge a career with us
- Benefit/Recognition platform
- Holiday entitlement of 29 days, including bank holiday
Store: Bagshot
Department: Plants
Contract: Full time
Hours: 37.5 hours per week
Includes: Weekend Working
Key Responsibilities and Duties:
- Ensuring high standards of the plant area are maintained, including sweeping, and checking plant quality.
- Watering in the plant area as directed by manager or supervisor.
- Dealing professionally with enquiries from customers, giving help and advice on plant care and arranging delivery of their plants.
- Processing customer orders, including use of the till system.
- Replenishing and merchandising of stock, ensuring that all products are correctly priced, clearly marked and displayed safely.
Key Skills and Competencies:
- You are enthusiastic and approachable
- Experience working in a fast-paced retail environment
- Ability to do a physical role
- You are willing to develop and learn
- Good customer service skills
- Previous Garden Centre experience
