1.0FTE, 37 hours per week
This role is based at our Oxstalls Campus in Gloucester and Pittville Campus in Cheltenham.
The University of Gloucestershire is a growing institution, with increasing student numbers and a strong commitment to delivering an outstanding student experience. As part of this growth, we’re seeking a proactive and skilled Registry Officer (Course Administration) to join our Academic Registry team and help shape the future of academic administration.
About Us
The Student Experience Directorate brings together services that support every aspect of student life, from wellbeing and accommodation to academic records and graduation. Academic Registry is the central hub for academic administration, working collaboratively across the University and with our external partners to deliver high-quality, student-focused services.
The Role
This is a team leader role within the Academic Registry team. You'll supervise Records & Course Administrators with a keen focus on data. You will manage core teaching administration processes and ensure the accuracy and integrity of student records. You'll also play a vital role in scrutinising and challenging existing data processes, identifying opportunities for improvement, and coaching others to develop their skills, including the use of tools like Power Automate and SQL to enhance efficiency.
Key responsibilities include:
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Leading and supporting a team of Records & Course Administrators
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Acting as a data analyst and process innovator
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Managing course enrolment, module records, and assessment data to inform decisions
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Supporting Graduation ceremonies and university-wide events
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Coaching staff, fostering a culture of continuous improvement
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Driving process enhancements and automation using digital tools
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Advising students, staff, and external stakeholders with professionalism and care
What We're Looking For
We're looking for someone who is:
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Experienced in student records systems (SITSknowledge desirable)
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Skilled in administration, IT, and digital tools like Microsoft Office
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Comfortable leading teams and coaching others
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Analytical and detail-oriented, with a passion for improving processes
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Knowledgeable about HE regulations and quality assurance (or willing to learn)
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Committed to equity, inclusion, and collaborative working
Why Join Us?
This is an exciting time to join a university that's expanding and evolving. You'll be part of a supportive team, enjoy flexible working arrangements, and have the opportunity to make a real impact on the student experience and the future of academic services.
How to apply
To apply please click on APPLY at the bottom of this page, you will be asked to submit a CV alongwith a Supporting Statement that addresses how you meet the essential criteria or please complete the attached application form. CVs alone will not be considered.
Contact details
If you would like to talk about this role in more detail, please contact Vicky Payne via the email: [email protected]
Key dates
Closing date: 10th August 2026
Interview: W/C 24th August 2026
To avoid disappointment please apply early, should we find a suitable candidate we will close the advert.
For more information about out benefits and working for the University please click here
The University is committed to building a diverse and inclusive staff community and welcomes applications from currently under-represented sections of our workforce. We are proud to be a Disability Confident Employer, demonstrating our commitment to ensuring that the University is inclusive and accessible. As part of this commitment, we guarantee an interview to applicants who meet the definition of disability set out in the Equality Act 2010 and who meet the essential criteria within the person specification.
The University has also signed the Armed Forces Covenant, demonstrating our commitment to ensuring that those who serve or have served in the Armed Forces, and their families, are treated fairly and are not disadvantaged. For applicants, this means we aim to ensure fair and equitable treatment throughout the recruitment process, recognise and value the transferable skills and experience gained through military service. As part of this commitment, we guarantee an interview to veterans and military spouses/partners who meet the essential criteria within the job specification.
