Right to work: We actively promote diversity and inclusion. Please note that this role is unlikely to meet the eligibility requirements for sponsorship under the Skilled Worker visa route. We recommend that you assess your eligibility before applying for this position. Skilled Worker sponsorship will be assigned in line with Trust procedure. Visit https://www.gov.uk/skilled-worker-visa
To provide a high-quality and efficient referral process, including comprehensive target pathway identification and registration services.
Collaborate closely with the CCC secretarial team to ensure complete availability of referral information, patient demographics, and all required clinical data.
Coordinate with the Cancer Waiting Times Facilitator, Medical Records staff, and Clinical Effectiveness Team to identify NHS national set targets and patient pathways.
Registering referrals alongside scheduling the initial appointment and advising patients by phone and digital letter. The use of multiple systems will be utilised to ensure the all relevant patient data is captured at point of registration.
Communication
To communicate effectively with peers, Administrative Services staff, other Trust staff, clinicians and external agencies to ensure that all aspects of patient pathway information is completed in an accurate and timely manner for patients attending CCC and Network clinics.
Contact with patient’s to ensure clinic attendance by telephone and digital letters avoiding any delays
Analytical and Judgement Skills
An understanding of the Cancer Waiting Times guidance is required in order to identify all cancer target patients at point of referral. Make informed decisions whether to accept or reject the referral. A high level of attention to detail is required reading the referral letter and validating the minimum data set to accept/reject a referral. Using all this data captured to ensure the correct pathway details are recorded.
Planning and Organisational Skills
To liaise with team members and ensure that the registration function is adequately covered during office hours, working together to cover the multiple systems used to log receipt of the referral.
Manage own workload using multiple systems, communicating with the team and following set processes utilizing the current working instructions, ensuring that patients are registered in a timely manner.
The Clatterbridge Cancer Centre NHS Foundation Trust is one of the UK’s leading cancer centres providing highly specialist cancer care to a population of 2.4m people across Cheshire and Merseyside, and the surrounding areas, including North Wales and the Isle of Man.
Our vision is to not only maintain this level of commitment to excellence but to work with our academic and healthcare partners across the region to ensure care, treatment and patient outcomes continuously improve in the future. We are very proud of all our expert and loyal staff and we welcome people who share the collective aim of delivering excellence in everything that we do.
Our values represent who we are and what we believe in. They define how we act to deliver the best possible care for our patients and shape The Clatterbridge Cancer Centre as a great place to work.
We are -
Kind
Empowered
Responsible
Inclusiv e
Vision, mission and values :: The Clatterbridge Cancer Centre
Please see attached Job Description and Person Specification for full details about this exciting role on offer at The Clatterbridge Cancer Centre.
