Join Thorpe Park Resort as a Senior Ride Operator & Trainer, where you'll help deliver safe, efficient, and memorable guest experiences while supporting the development of our Ride Operations team. This is an exciting opportunity for an experienced operator with a passion for leadership, training, and maintaining high operational standards in a fast-paced environment.
-
Previous experience within Ride Operations, attractions, leisure, hospitality, or a similar operational environment.
-
Strong leadership skills with the ability to coach, train, and motivate team members to achieve high standards.
-
A passion for delivering exceptional guest experiences and confidently resolving guest issues when they arise.
-
A proactive approach to safety, with a strong understanding of the importance of compliance and operational procedures.
-
The ability to support daily attraction operations, monitor performance, and assist in maintaining efficient ride throughput.
-
Confidence in carrying out assessments, providing feedback, and supporting the ongoing development of colleagues.
-
Excellent communication and relationship-building skills, with the ability to work collaboratively across departments.
-
Strong problem-solving skills and the ability to remain calm under pressure in a fast-paced environment.
-
A flexible and adaptable approach, with a willingness to support operational needs across the wider resort.
-
A commitment to continuous improvement, taking ownership of tasks and driving high standards across the team.
