Operations Manager
Agamemnon Housing Association
30 Hours per Week | Flexible Working | Home, Office & Mobile
Are you an experienced housing professional looking for an opportunity to make a real difference?
At Agamemnon Housing Association, we provide high-quality sheltered housing for older people, with a particular commitment to supporting members of the Armed Forces community. We are looking for an enthusiastic and proactive Operations Manager to help lead our housing services and support our continued growth and development. The role forms part of the Senior Leadership Team and works closely with the Chief Executive Officer to ensure excellent services, strong compliance and a positive experience for our tenants.
What you take care of
- Leading and supporting a team of Housing Officers
- Driving service quality, compliance and operational performance
- Supporting tenant engagement and service improvement
- Managing complaints, safeguarding and complex tenancy matters
- Coordinating business continuity and emergency response arrangements
- Building strong relationships with tenants, contractors and partner agencies.
What you need to be successful
You will have experience of working within the social housing sector and a strong understanding of tenancy management, customer service and regulatory compliance. You will be an effective leader, capable of supporting colleagues, managing performance and delivering positive outcomes for tenants. A CIH qualification, or equivalent housing qualification, is desirable.
What You Can Expect
We offer a flexible and supportive working environment with a blend of home, office and mobile working. You'll have the opportunity to shape services, influence strategic decisions and contribute to an organisation that genuinely places people at the heart of everything it does.
What you are known for
We are seeking someone who is:
- Customer focused and values driven
- A confident and supportive leader
- Organised, resilient and adaptable
- A strong communicator and relationship builder
- Committed to continuous improvement and excellence.
Why Join Agamemnon?
At Agamemnon, you'll join a small, ambitious and community-focused Association where your contribution will have a direct impact on the lives of older people and veterans. We are proud of our culture, our values and our commitment to providing safe, high-quality homes and services.
To apply, please submit your CV and a supporting statement outlining how your experience meets the requirements of the role.
Closing date is the 02nd September 2026 with interviews on the 10th September 2026.
If you require any further information, do not hesitate to contact Carl Dixon CEO at [email protected]
Agamemnon Housing Association is committed to equality, diversity and inclusion and welcomes applications from all sections of the community.
Pay: £32,233.67 per year
Benefits:
- Casual dress
- Company pension
- Sick pay
Work Location: Hybrid remote in Portsmouth PO6
