JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Job Title: Head of Anti-Financial Crime (AFC)
JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
What this job involves
The Head of AFC is a senior leadership position reporting to the Chief Ethics & Compliance Officer. This role establishes strategic direction for JLL's Anti-Financial Crime program and oversees worldwide operations, including the Gurugram and San Jose Centers of Excellence and regional AFC partners and will work closely with Ethics & Compliance (E&C) colleagues to drive operational discipline and excellence; meet internal and external expectations, align to JLL’s strategy and foster a high-performing E&C team.
Primary duties include shaping the program's vision, advancing capabilities across sanctions and AML screening teams, collaborating with senior stakeholders across all regions, and ensuring compliance with regulatory requirements within the company's risk tolerance. This position provides executive-level assurance that protects the JLL brand by enabling business growth through comprehensive compliance protocols.
The ideal candidate possesses extensive AFC program knowledge and leadership experience, global team management skills, and expertise in developing regulatory and operational risk frameworks within multinational organizations. This role offers the opportunity to refine and execute JLL's global compliance strategy and drive operational excellence initiatives.
Key Responsibilities:
Develop and execute global AFC strategy and framework, providing executive oversight for sanctions, AML, and KYC screening operations while ensuring alignment with business objectives and regulatory requirements
Lead program execution and operational excellence, including client and vendor screening protocols, process optimization, methodology standardization, and digital transformation initiatives to ensure consistent quality and service delivery
Identify and implement opportunities to automate AFC processes using AI and other technologies, ensuring alignment with enterprise digital transformation goals
Present AFC insights to senior leadership, overseeing preparation of committee materials, board presentations, and regulatory reporting to demonstrate program effectiveness and strategic value
Establish and maintain reasonable assurance standards for screening and AML operations, ensuring adherence to compliance regulations as prescribed by the Chief E&C Officer
Develop, implement and administer compliance policies, procedures, and practices to ensure effective risk mitigation across business areas.
Oversee investigations of apparent breaches of sanctions regulations / compliance standards, make recommendations for remediation as appropriate, and follow-up on implementation of corrective measures.
Oversee all AFC regulatory interactions and coordinate the resolution of issues raised by regulators relative to AFC.
Recommend new interdiction and watchlists and oversee any tuning of Sanctions filtering and screening systems.
Oversee any modifications to filtering and screening tools and provide user requirements and testing resources to IT when necessary. Sign-off system changes as needed.
Develop and deliver periodic and topical training sessions to target audiences as required.
Provide executive leadership for global compliance teams, including the Gurugram and San Jose CoE, through comprehensive talent development, succession planning, and training program implementation across AFC domains
Serve as escalation point for complex sanctions and AML-related matters and critical business decisions, ensuring appropriate risk communication to senior leadership
Evaluate and enhance internal controls, providing strategic recommendations to strengthen JLL's compliance posture and advance control environment maturity
Lead strategic transformation initiatives to enhance JLL's compliance framework through collaboration with business leaders and implementation of comprehensive improvements
Build and maintain strategic relationships with stakeholders, regulators, industry partners, and senior legal/compliance/business leadership to address complex AFC challenges and promote financial crime prevention culture
Maintain thought leadership on evolving regulations, industry practices, and emerging financial crime risks to ensure proactive mitigation strategies
Abilities / Skills
- In-depth knowledge of anti-financial crime, AML and sanctions regulations across multiple jurisdictions
- Executive Leadership - Must demonstrate strategic vision and ability to lead global, multi-cultural teams while providing executive guidance that shapes organizational strategy
- Attention to Detail - Demonstrate exceptional precision in strategic analysis, risk assessment, and ability to identify systemic compliance risks across global operations
- Thought Leadership - Recognized expertise and natural drive to advance industry knowledge and independently develop innovative approaches to AFC challenges
- Strategic thinking and ability to align risk management with business objectives
- Business Partnership - Proven ability to build trust and credibility with business stakeholders
- Team-oriented with experience building collaborative and productive cross-functional relationships
- Executive Courage - Unwavering commitment to E&C principles with demonstrated ability to make difficult decisions and provide candid counsel to senior leadership
- Executive Communication - Exceptional ability to communicate AFC strategy and value proposition to C-suite executives, board members, regulators, and global stakeholders while translating complex compliance requirements into actionable business strategies
Education & Experience
Qualifications are preferred, not mandatory
- Minimum 15 years of progressive experience in anti-financial crime with demonstrated global leadership responsibilities
- Bachelor's degree in law, accounting, finance, risk management or relevant field; advanced degree preferred
- Relevant Industry Certification, e.g. ACAMS, ACFCS, ICA, AGRC
- Comprehensive knowledge of global sanctions and AML regulations, including OFAC, OFSI, EU and UN
- Proven track record in strategic program development, change management, and executive-level stakeholder management
- Expert proficiency in enterprise case management and screening platforms (Moody’s, World Check One, LexisNexis)
- Experience in commercial real estate and professional services preferred
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
