Job Title: Personnel Office Administrator
Contract: Fixed Term Contract
Type of Employment: Full Time
Hours: 37.5 hours per week
Salary: £26,301.93 per annum
Shift pattern: Monday to Friday
Location: MoD Lyneham, Chippenham, Wiltshire, England, SN15 4PZ
Administrator – Personnel Office
An opportunity to join an experienced, versatile team, delivering first class administration services to our world class Armed Forces personnel.
Position Overview
Based on site at MOD Lyneham, this role provides a broad and flexible service to meet the contracted administration requirements of the Armed Forces and there is the potential to rotate through various elements of professional responsibilities when required to meet the needs of the business. Training will be provided, where appropriate.
Main Responsibilities
- Provide a dedicated day-to-day focal point for the personnel administration, including a direct customer interfaces and liaison with co-ordinators and line managers.
- Ensure all scheduling and appointment bookings are dealt with in a timely manner.
- Maintain and protect personnel-related data.
- Data input.
- Maintain the highest level of customer services
- Understand and be able to fit into multiple administrative roles around site, ensuring resilience of the team
- Ensure all activities are carried out in full compliance with current Health and Safety Regulations and the General Data Protection Regulations.
- Undertake any additional tasks as determined by the Line Manager, including support/cover for other staff.
What we are looking for
The successful candidate will be well-organised, precise, confident with credible communication skills readily able and willing to contribute at all levels. In addition, the individual will be versatile, intuitive, and professional with good judgement and absolute integrity. Pro-active and persuasive when required and responsive to changing needs of the business and demands of the customer, while remaining calm under pressure and self-motivated, the incumbent will be reliable and well presented, giving a positive image of MITIE company values. In addition, the following is needed.
- Administration experience with good organisational and motivational skills and a high degree of integrity.
- Proven track record of delivering quality administration and service with customer facing experience.
- Persuasive and credible verbal and written communicator with the ability to develop close working relationships.
- IT literate with a good working knowledge of MS Office applications.
- Conversant/knowledge of MOD personnel administration applications and systems (desirable).
- Proactive approach and the ability to embrace and lead on change.
- Ability to manage short notice changes to requirements and deadline.
- Good standard of education.
Additional Information
MOD security clearance and DBS Standard required (Proof of right to work in UK essential)
Required to wear approved company work wear.
About the company
We are a business of 77,500 colleagues making us the UK's leading facilities management company. Mitie's vision is to work together to deliver the exceptional, every day. It is a commitment we make to our customers day in, day out. We are built on integrity and trust. We always go the extra mile to get the job done.
We champion diversity and inclusion and have six employee networks offering supportive spaces for military veterans, parents and carers, LGBTQ+, women, disabled colleagues, and for all races and ethnicities. Mitie has a comprehensive and practical approach to achieving net zero carbon. A wide variety of benefits are available to employees, including additional leave purchase, Give as You Earn, Salary Finance, Save as You Earn, Share Incentive Plan, Cycle to Work, purchase of private medical cover, life cover, technical equipment, childcare vouchers, and more. There is a reward and recognition scheme and a wide variety of high street discounts available to claim. Please ask more about these benefits at interview.
