Vehicle Damage Assessor
We’re looking for a talented Vehicle Damage Assessor to join our team.
This is an opportunity to be part of a forward-thinking organisation that values its people, supports development, and delivers high-quality service to its customers.
Competitive salary + team performance bonus
28 days holiday (including bank holidays)
Celebration Day – a paid day off for a personal occasion
Healthcare cash plan (including gym, wellbeing, and retail discounts)
Employee discounts (including insurance products)
Employee engagement budget for team activities and socials
Cycle to Work Scheme
Pension scheme & life assurance
Refer a Friend Scheme
Equipment purchase scheme
Access to Mental Health First Aiders
Length of service awards
Ongoing training and career development opportunities
Supportive management environment
As a Vehicle Damage Assessor, you will play a key role in ensuring vehicles are assessed and costed accurately and efficiently. You will support operational performance while maintaining high standards of customer service and compliance.
Produce accurate repair estimates and invoices in line with required timelines and service level agreements
Manage repair costs and support site profitability
Carry out vehicle assessments, including total loss evaluations and repair methodology reviews
Ensure all work complies with relevant industry standards (e.g. BS10125)
Liaise with customers, insurers, and internal teams to ensure a smooth process
Identify and report issues that may impact quality, cost, or delivery
Strong technical knowledge of body and paint repair
Proven experience in vehicle estimating
Experience using estimating systems (e.g. Audatex, Glassmatix or similar)
Familiarity with repair method systems and evaluation tools
Relevant training/accreditation (e.g. Audatex certification or equivalent experience)
ATA accreditation (or willingness to achieve it)
Strong teamwork and problem-solving skills
Organised, methodical, and customer-focused approach
We are committed to building a diverse and inclusive workforce where everyone feels valued and supported. We encourage applications from individuals of all backgrounds and experiences.
