JOB TITLE: Receptionist - The Salon & Novus Restaurant
LOCATION: King's Lynn
HOURS: 25 per week (9.30am - 2.30pm each day)
SALARY: £14,095 - £14,320 (£25,149 - £25,549 FTE)
We're looking for a friendly, organised and customer-focused receptionist to become the first point of contact for visitors, students and customers using our learner training Hair & Beauty salons and Novus restaurant.
Based in the Vancouver building, you'll manage appointments and enquiries, welcome customers, support students and staff and ensure that the reception runs smoothly each day. You'll plan an important role in creating a positive customer experience, whilst also supporting learners completing internal work placements (e.g. those on a front of house qualification) and contributing to the wider business support team.
This is a new, varied role where no two days are the same. Alongside managing the reception and booking systems, you'll support with attendance management, administrative support for curriculum teams and help students with any queries which they may have. You'll be working with numerous colleagues across the college to deliver an excellent service.
The Novus Restaurant currently holds a score of 4.7 on Tripadvisor. You can learn more about the Novus Restaurant here.
You can learn more about The Salon here.
BENEFITS
We offer an excellent package including a generous annual leave allowance of 30 days per year for support staff, plus five College closure days, plus Bank Holidays (pro-rata for part-time), fee waivers on some College courses, a contributory pension scheme with the Local Government Pension Scheme, discounts with local businesses and access to a cycle to work scheme. CWA focusses on staff well-being and utilises both internal and external resources, such as a well-being committee and access to a free and confidential Employee Assistance Programme as well as comprehensive training and development.
Job share opportunities are available for the right candidates.
To apply online or to view all our current vacancies please visit www.cwa.ac.uk.
For further information specific to the role, or to arrange a visit please contact Hayley Lawrence on [email protected]
Closing date for receipt of all applications: midnight, Sunday 2nd August.
Interviews are provisionally scheduled for Monday 10th August.
Applicants are expected to ensure their applications are written in their own words.
We reserve the right to use an AI checker on any application.
Please note that all interviews are conducted face to face, we are unable to facilitate online interviews.
CWA are a Disability Confident employer and offer a guaranteed interview scheme for disabled candidates who meet all of the essential criteria for a role. We would encourage you to disclose any disabilities and whether or not you wish to be considered under this scheme.
CWA is committed to safeguarding and all staff appointments are subject to satisfactory references and enhanced DBS checks. You will be required to provide references and undertake an enhanced Disclosure and Barring Service Check as well as a barred list check. All shortlisted candidates will be subject to an online search.
This post is exempt from the Rehabilitation of Offenders Act 1974 but Exceptions Order may apply.
Full details of our Safeguarding Child and Vulnerable Adult Protection policy can be found at Policies (cwa.ac.uk).
CWA reserves the right to close this vacancy early should sufficient suitably qualified applications be received prior to the closing date.
No agencies please
