TPS Parts Sales Manager benefits package at Southampton TPS
Job Benefits
- Basic Salary £37,435
- Annual Bonus of £6,000
- 22 days annual leave + Bank Holidays.
- Company pension scheme
- Employee referral programme
- Working Pattern and applicable rotas- 1 in 3 Saturdays paid as overtime (time and a half)
- Manufacturer training
- On site parking
Working Hours
Monday – Friday – 8.00am to 5.30pm (42.5 per week)
1 in 3 Saturdays – 8.00am to 1.00pm (paid as overtime)
JOB PURPOSE
The role of the TPS Sales Manager is to:
- To lead, manage and motivate the Parts Sales team to achieve and exceed sales targets. Ensure the team develops strong relationships with customers, by providing expert knowledge and an exceptional customer service experience.
Department/Business/Location: Parts
Reports to: TPS Branch Manager
Direct Reports: Parts Sales Executives
KEY RESPONSIBILITIES
This Job Description is not contractual, and the content may be updated at any time.
- Maintain safe working practices and abide by the working rules and standards of the business.
- Ensure sales targets are achieved. Continually monitor sales performance against set KPIs and take corrective action with the team to ensure KPIs and sales targets are met.
- With the support of the Centre Manager, plan and implement promotional activities and campaigns to enable sales targets to be met.
- Attend weekly first line Centre management meetings and report on sales and marketing activity vs performance.
- Maintain own knowledge levels (to include product knowledge, market awareness, competitor activity and pricing).
- Conduct regular 1:1 performance reviews to monitor the achievement of individual KPI’s and provide developmental or corrective support where required.
- Carry out all elements of induction processes for Parts Sales Executives
- Liaise with warehouse team that all returns and credit sales transactions are swiftly dealt with and authorised appropriately.
- Manage customer credit against limits and process credit escalation requests to the Centre Manager.
- Ensure compliance with business standards and processes, financial, legal, warranty and ethical guidelines.
Skills & Requirements
Essential
- Understanding of basic vehicle design, function and location of parts.
- Technical qualification or proven experience of working with vehicle parts.
- Attention to detail and maintains good, accurate quality of work.
- Competency in numeracy, literacy and IT.
- Able to plan, organise self and meet agreed work deadlines.
- Energy and enthusiasm.
- Smart appearance.
- A passion for providing a great customer service experience
- Ability to communicate effectively and build strong relationships with all key stakeholders
Experience
Essential
- A proven ability in managing and motivating a team to achieve sales targets
- Automotive Parts/Workshop experience
Desirable
- Relevant manufacturer experience.
The Harwoods Way
Since 1931, Harwoods Group has been a family-owned, values-led automotive retailer representing some of the world’s most prestigious brands. Our family heritage drives everything we do, from the way we care for our customers to how we support and develop our people.
At Harwoods, our values shape who we are and how we work:
- We Treasure our people and our customers
- We challenge ourselves to grow & improve
- We grab responsibility
- We run in the same direction as one team
- We inject energy and fun into our work
We’re proud to partner with Audi, Volvo, and MAN, operating across Surrey, East Sussex, West Sussex, Wiltshire, and Hampshire.
Today, our team of around 500 colleagues continues to deliver exceptional experiences through passion, teamwork, and pride in what we do.
As a family-run business, we believe that success starts with our people. That’s why we invest in your learning, development, and career progression through our Harwoods Academy and a range of training and development programmes from onboarding and one-to-ones to succession planning and colleague recognition.
If you’re looking for a place where you can grow, feel valued, and be part of something special, join us and experience The Harwoods Way.
Job Types: Full-time, Permanent
Pay: £37,435.00-£43,435.00 per year
Benefits:
- Company pension
- Health & wellbeing programme
- On-site parking
- Referral programme
Work authorisation:
- United Kingdom (required)
Work Location: In person
