Receptionist & Treatment Coordinator (Sales-Focused) – Private Dental Practice
Location: Birmingham Dental Excellence – Fort Dunlop, Birmingham B24 9FD
Salary: £22,000 - £26,400.00 per year + uncapped monthly commission (OTE £80,000+)
Hours: Full-time | Monday–Friday | Minimum 30 hours per week / Weekends as When Required.
Join Our Five-Star Private Dental Team
Are you confident, patient-focused, and passionate about smile transformations?
At Birmingham Dental Excellence, we deliver luxury private dental care in a modern, high-tech environment.
Our expert clinicians provide dental implants, Invisalign, smile makeovers, composite bonding, and whitening – and we’re seeking a results-driven Treatment Coordinator & Receptionist to join our growing team.
If you love sales, patient care, and personal development, this is the perfect opportunity to shine in a high-end, professional setting.
What We Offer
- Luxury, fully private clinic with digital systems (Dentally, iTero, CBCT)
- Uncapped monthly commission on treatment conversions and practice turnover
- Monthly performance bonus
- Fully funded CPD, DBS, and GDC registration (if nurse-qualified)
- Continuous sales and communication training
- Clear career progression into Senior TCO or Practice Management roles
- Free on-site parking at Fort Dunlop
- Support from our marketing, HR, finance, and compliance teams
Your Main Responsibilities
- Conduct in-person and virtual consultations for cosmetic and implant treatments
- Present treatment plans, pricing, and finance options confidently and ethically
- Convert consultations into accepted cases through excellent communication and empathy
- Manage and track leads, enquiries, and conversion rates using our CRM and marketing systems
- Follow up all new leads from phone, email, and social media promptly
- Support clinicians with diary management, scheduling, and treatment coordination
- Deliver a five-star front-of-house experience to every patient
- Assist with open days, marketing campaigns, and events to attract new patients
About You
- Previous experience as a Treatment Coordinator, Dental Receptionist, or Private Healthcare Sales Advisor
- Confident discussing high-value treatments (£2,000 – £30,000+)
- Target-driven, persuasive, and motivated by commission and performance results
- Excellent communicator with warmth, empathy, and professionalism
- Organised and proactive with great attention to detail
- Competent with IT systems (Dentally experience preferred)
- Positive, friendly, and passionate about helping patients achieve their dream smiles
Why You’ll Love Working With Us
Join a supportive, forward-thinking team that rewards ambition, excellence, and results.
At Birmingham Dental Excellence, your success directly contributes to transforming patients’ lives – and your efforts are recognised with genuine opportunities to grow.
To Apply
Send your CV and a short cover letter telling us why you’d be perfect for this sales-focused Treatment Coordinator role.
Job Types: Full-time, Permanent
Pay: £10.95-£12.21 per hour
Benefits:
- Company events
- Company pension
- Employee discount
- Free parking
- On-site parking
- Referral programme
Ability to commute/relocate:
- Birmingham B35 7RD: reliably commute or plan to relocate before starting work (required)
Language:
Licence/Certification:
- GDC registration (required)
Work Location: In person
