Flexible Hours. Meaningful Work. Global Impact.
Looking for a role that fits around your lifestyle while giving you the opportunity to work with innovative technology and customers around the world?
We're expanding our Support Analyst team and are looking for reliable, detail focused individuals to join us on a flexible, zero hours basis. Whether you're looking to supplement your income, work around family commitments, studies, or another job, we'd love to hear from you.
About the Role
As a Support Analyst, you'll help monitor livestock farms across the globe using our proprietary technology and AI-powered monitoring systems. You'll review live data, identify unusual trends, and communicate important information to farmers and our internal teams to help improve animal welfare and farm performance.
No previous agricultural experience is required. Full training will be provided, and we'll support you as you develop your knowledge and confidence.
Experience in administration, customer service, technical support, data monitoring or shift-based work would be an advantage, but isn't essential.
Flexible Working
This is a flexible, zero-hours role designed to provide holiday and absence cover for our permanent Support Analyst team.
Shifts are offered in advance to cover planned annual leave, with occasional opportunities to cover sickness or additional operational demand.
Available shift patterns are:
- Day Shift: 07:00 – 19:00
- Night Shift: 19:00 – 07:00
You don't need to be available for every shift, but applicants should be able to work a mixture of day and/or night shifts as agreed in advance.
This role is ideal for someone looking for flexible work, additional income, or who enjoys shift-based working without committing to a fixed rota.
Key Responsibilities
- Monitor live data and performance graphs from livestock farms worldwide.
- Review system alerts and identify potential issues.
- Communicate clearly with customers and internal colleagues.
- Record information accurately within our internal systems.
- Follow established procedures to ensure a consistent, high-quality service.
- Work alongside our AI-supported monitoring platform to deliver accurate human analysis.
What We're Looking For
We're looking for people who are:
- Highly organised with excellent attention to detail.
- Comfortable working independently.
- Confident using Microsoft Office and web-based applications.
- Strong written and verbal communicators.
- Logical thinkers who enjoy analysing information.
- Reliable, professional and dependable.
- Comfortable using multiple computer systems simultaneously.
An interest in technology, data analysis, agriculture, engineering or science would be beneficial but is not essential.
Location
Hybrid working, combining home working with occasional attendance at our Chesterfield office for training, meetings or operational requirements.
Applicants should have:
- A reliable home broadband connection.
- A suitable home working environment.
- The ability to travel to our Chesterfield office when required.
What We Offer
- Flexible working that fits around your availability.
- Comprehensive paid training.
- Hybrid working.
- All IT equipment provided.
- Free on-site parking.
- Opportunities to gain experience within a growing technology business.
- The chance to work with customers across the UK and around the world.
- Potential opportunities to move into permanent positions as the business grows.
If you're looking for flexible work where your attention to detail can make a genuine difference, we'd love to hear from you.
Job Type: Full-time
Pay: £12.71 per hour
Benefits:
- Additional leave
- Health & wellbeing programme
- Work from home
Work Location: Hybrid remote in Newbold S40 1DU
