Are you someone who cares deeply about achieving high standards, and helping to make beauty and history accessible to all? If so, you could become a Collections and House Officer at Chartwell, bringing to life the history and significance of this much-loved place.
Salary: £27,612 per annum
Contract Duration: Permanent
Working Pattern: 37.5 hours per week. You will work Sunday to Thursday, including Bank Holidays, and some very occasional evenings to support volunteer events.
Provisional Interview Date: Tuesday 14th July
What it's like to work here:As a Discovery House, Chartwell is classed as one of the most historically significant and busiest properties in the National Trust, welcoming well over 200,000 visitors every year from all over the world. Each role in the Collections and House team has considerable breadth and variety, meaning that it's never dull and no two days are the same. As a result, it's a fantastic place to build up extraordinary skills and experiences, among a hardworking and dedicated team.
What you'll be doing:As the Collections and House Officer, you’ll be responsible for opening the house every day, and making sure there are enough people in the right places to give visitors a consistently good experience.
You will be key contact for the house team volunteers, ensuring they have the support they need to deliver an excellent visitor welcome.
Supervised by a Collections and House Manager, you'll be responsible for routine conservation, preventive conservation and the annual programme of deep cleaning. Your attention and expertise will help to ensure excellent standards of care throughout the house.
You'll collect and record information gathered during cleaning and housekeeping to improve our knowledge and understanding of the house and all that’s in it. You’ll use preventive conservation methods to improve how we look after everything, and how we present it to visitors.
Who we're looking forWe'd love to hear from you if you’re:
- someone who puts people first, and who knows what’s needed to make sure everyone receives great service
- able to work as part of a team, with skills in day-to-day supervision and management
- good at talking to, and getting on with, all kinds of people
- comfortable with managing costs and spending
- full of ideas about how to make spaces and objects accessible to more visitors
The packageThe National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
- Substantial pension scheme of up to 10% basic salary
- Free entry to National Trust places for you, a guest and your children (under 18)
- Rental deposit loan scheme
- EV car lease scheme (for roles that meet the salary criteria)
- Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
- Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
- Flexible working whenever possible
- Employee assistance programme
- Free parking at most Trust places
Requirements :Compliance.Eligibility to Work in the UK
Permanent f/t (37.5 hrs pw)
