IT Apprentice
Location: Liverpool, Merseyside
Industry: IT Support, Installation, Networking and Communications
Driver essential.
About the Company
A well-established North West IT provider delivering innovative and cost-effective technology solutions across academic, retail and industrial sectors.
The company specialises in services such as server installation, networking design, IT support, client deployment and managed services. They pride themselves on understanding customer needs, delivering tailored solutions and providing exceptional technical problem-solving.
Role Overview
As an IT Apprentice, you will work alongside experienced engineers and consultants to develop practical IT skills while supporting real customers.
You will gain hands-on experience installing and configuring systems, assisting with network projects, troubleshooting technical issues and supporting the day-to-day technical operations of the business.
This is an excellent opportunity to begin a career in IT while learning from experienced professionals in a supportive environment.
Key Responsibilities
- Assist with IT support tasks, including troubleshooting hardware, software and connectivity issues
- Support engineers with server installation, configuration and maintenance
- Participate in network design and installation projects
- Help prepare and deploy client devices such as PCs, laptops and peripherals
- Document support activities and maintain accurate records
- Contribute to resolving customer issues with a proactive, problem-solving approach
- Shadow senior technicians to learn industry best practices
- Follow company procedures to ensure high-quality service delivery
Skills and Qualities Required
- Passion for IT, technology and problem-solving
- Basic understanding of computers, networks and operating systems
- Strong communication skills and willingness to learn
- Ability to work well in a team environment
- Positive attitude, reliability and good organisational skills
- Interest in developing skills in areas such as server support, networking and managed services
What You Will Learn
During the apprenticeship you will develop skills in:
- IT support and diagnostics
- Windows desktop and server environments
- Networking fundamentals including switches, cabling and routing
- Customer service and communication
- IT installation and management solutions
- Wide Area Network (WAN) basics and infrastructure support
Benefits
- Hands-on training from experienced IT professionals
- Exposure to a wide range of customers and IT environments
- Opportunity to develop a long-term career in IT
- Supportive team environment focused on learning and development
Entry Requirements
- GCSEs or equivalent in English and Maths
- Genuine enthusiasm for building a career in IT
- No prior professional IT experience required
How to Apply
To apply, simply register via our website. Click the Apply button on this page, complete the short registration form, and submit your details. We’ll then put you forward for this role, along with other exciting opportunities that match your skills and interests.
Job Types: Full-time, Permanent, Apprenticeship
Pay: £8.00 per hour
Work Location: In person
