Medical Records Administrator
Patford House Partnership - Calne & Sutton Benger, Wiltshire
Looking for a rewarding administrative role within a friendly and supportive GP practice?
Patford House Partnership is seeking an enthusiastic and detail-oriented Medical Records Administrator to join our established team. This is an excellent opportunity for someone with strong organisational skills, a keen eye for detail, and a commitment to maintaining the highest standards of patient record management.
Whether you have previous experience within Primary Care or are looking to further develop your healthcare administration career, we are committed to supporting your professional development and helping you thrive within our practice.
Why Join Us?
At Patford House Partnership, we pride ourselves on creating a positive and supportive working environment where our people are genuinely valued. We understand the importance of teamwork and work-life balance and are committed to supporting our staff to achieve their full potential.
We are supported by a highly skilled multidisciplinary team including:
- Experienced GPs
- Practice Nurses and Nurse Prescribers
- Paramedic Team
- Healthcare Assistants
- Pharmacy Technicians
- GP Assistants
- Dedicated Reception and Administrative Teams
With a growing patient population of over 15,000 patients across our sites, this is an exciting opportunity to become part of a thriving and progressive organisation.
What We Offer
- Full-time position, 37.5 hours per week
- £12.71 per hour
- NHS Pension Scheme membership
- Employee Assistance Programme with wellbeing support and retail discounts
- Ongoing training and development opportunities
- Supportive and friendly team environment
- Opportunities to develop knowledge and skills within Primary Care
- Modern clinical systems and processes
The Role
The successful candidate will play a vital role in ensuring patient healthcare records are maintained accurately and efficiently on the SystmOne clinical system.
Key responsibilities include:
- Accurately read-coding patient information onto SystmOne (TPP)
- Reviewing and summarising patient medical histories from electronic and paper records
- Processing clinical correspondence in accordance with practice protocols
- Scanning and attaching patient documentation to healthcare records
- Managing incoming emails, post and correspondence in a timely manner
- Processing Subject Access Requests (SARs)
- Supporting private work administration
- Conducting system searches and reports as required
- Answering telephone enquiries and directing calls appropriately
- Providing administrative and secretarial support to clinical and non-clinical staff
About You
We are looking for someone who is:
- Highly organised with excellent attention to detail
- Able to work accurately and efficiently with confidential information
- A confident user of IT systems and Microsoft Office applications
- An effective communicator with excellent interpersonal skills
- Able to prioritise workload and work independently when required
- A team player with a positive and proactive attitude
Desirable
- Previous experience in a GP practice or healthcare environment
- Experience using SystmOne (TPP)
- Knowledge of medical terminology and clinical coding
- Previous experience of medical records summarising
Interested?
We would love to hear from you.
For an informal conversation or to request further information, please contact:
Clare Adie
HR Manager
[email protected]
Join Patford House Partnership and become part of a team that values its people, supports professional growth, and is committed to delivering outstanding care to our local community.
Job Type: Full-time (37.5 hours per week)
Location: Calne, Wiltshire
Closing Date:
Pay: From £12.71 per hour
Work Location: In person
