Closing date: 12pm, 20th July 2026
Interview date: 29th July 2026
To apply please attach your CV and a 2-page covering letter setting out how you meet the role requirements/person specification listed on the job description.
Please note that a cover letter is required as part of your application. You must upload this at the end of the application process by selecting ‘Add Supporting Documents’ under ‘Review Your Application’.
Applications without a covering letter will not be considered.
The role is only open to women, in accordance with the sex-based exemptions of the Equality Act 2010 pursuant to Schedule 9, Part 1.
--------------------------------------------------
Job Highlights
- Provide vital administrative support to help ensure the Nest service runs smoothly and efficiently each day
- Support the delivery of services for young women and girls aged 14–25, helping create a welcoming, safe, and organised environment
- Manage appointments, record keeping, data entry, and service monitoring to support effective service delivery
- Assist with the coordination of events, group sessions, and centre activities, ensuring spaces and resources are prepared
- Work closely with the wider Nest team and Peer Mentors to support day-to-day operations and positive client experiences
- Join a values-led organisation dedicated to empowering women and girls and creating meaningful social change
---------------------------
For more information and the complete role profile, please visit https://togetherwomen.org/work-for-us/
The successful applicant will be subject to an enhanced DBS check and Enhanced Level 1 Vetting.
---------------------------
Join Our Team
Together Women provides trauma-informed, gender-responsive support to women across the North of England through a series of Women’s Centres. We offer tailored support with housing, domestic abuse, sexual abuse, addiction recovery, finances, employment and work to reduce women’s contact with the Criminal Justice System.
About NEST
In recognition of the distinct challenges facing young women and girls (YWG), Together Women has developed specialist provision for young women and girls in the Nest programme, in partnership with other specialist organisations. Together Women’s Nest provides a dedicated service for young women and girls (aged 14 to 25) at risk of domestic abuse, school exclusion, exploitation, gang involvement and contact with the criminal justice system.
The Nest Service is designed to enable young women and girls to escape harm and to thrive in their lives and aspirations, by supporting them to build confidence, self-esteem and resilience, manage their health and wellbeing and access and engage with other support services. In addition to dedicated advocacy support, they will be able to access mentoring from Volunteer Peer Mentors with lived experience and a programme of prevention and awareness-raising groups and workshops run out of Together Women’s Women Centres.
What we can offer you
Employee Benefits:
- 25 days holiday increasing by one day per year to a max of 30 days, plus public holidays
- Pension scheme with a 5% employer contribution, rising to a maximum 10% matched contribution after 7+ years of service.
- We offer an annual cost of living increase of up to 4%, subject to agreement of the National Joint Council (NJC) for Local Authority Services and Funding permitted.
- Enhanced Training and Induction programme covering all areas of Together Women’s work
- Access to our Employee Assistance Programme with free telephone counselling service
- Clinical Supervision for all frontline key workers
- Employee eye-care scheme and free eye tests
- Organisation-wide away days
- Career development pathways
--------------------------------
We actively encourage applications from women from a variety of backgrounds, and with a range of skills and experiences. We are particularly interested to hear from Black, Asian and minority ethnic women and women who have personal experience of the criminal justice system.
The role is only open to women, in accordance with the sex-based exemptions of the Equality Act 2010 pursuant to Schedule 9, Part 1.
------------------
Key Accountabilities
Key Responsibilities and Duties
- Working with the Nest team and Peer Mentors to help maintain a supportive, caring environment
- Help maintain records, data entry, and support with paperwork for services provided at the centre
- Work with the data team to support with recording and monitoring
- Help with scheduling appointments and sending reminders to ensure smooth service delivery
- Assist in the organisation of events, and social groups by preparing rooms, and ensuring resources are in place
- Help with ensuring workspaces and meeting rooms remain organised
- Various administrative tasks as needed, including answering the phone, filing, printing, photocopying, and responding to emails.
General Information
- Performance and Quality: Ensure all work undertaken is aligned to the service/division’s annual plan and that all policies, processes and guidance notes are up to date and in line with best practice/current legislation.
- Policies and procedure: Ensure the effective implementation of Together Women’s Safeguarding, Health & Safety, Equity, Diversity and Inclusion and other policies and procedures and uphold the core values of Together Women.
- Equality and diversity: Together Women aims to create and sustain an inclusive work environment which provides equality of opportunity for everyone and reflects the diversity of the communities we serve. The postholder is required to uphold the Equity, Diversity and Inclusion policy and comply with the code of conduct which sets out our standards of behaviour towards those who use our services or work within them.
- Confidentiality: The post holder must ensure that any information relating to employees, service users, and volunteers (future, current and past) is treated in strictest confidence and must be discussed only within the confines of the work setting with the appropriate members of the team or manager.
------------------------------------------
Role Requirements
- An understanding of the challenges facing young women and girls, including the impacts of gang involvement, exploitation, mental health, domestic abuse and contact with the criminal justice system, and of the practical and emotional support needs specific to this group, including education, confidence and relationship-building.
- Ability to create a welcoming environment where young women and girls feel safe and empowered.
- Demonstrable multicultural skills and variable approaches to equity, diversity and inclusion.
- Committed to Together Women’s ethos and key values
- Excellent interpersonal and communication skills, particularly in relation to building good rapport and supportive relationship with a wide range of service users and partner agencies.
- A flexible, proactive approach and the ability to remain calm and objective in stressful situations.
- Excellent literary and administrative skills including ability in information technology and data collection
- Good time management skills, working effectively under pressure with the ability to manage conflicting priorities whilst adhering to deadlines.
Desirable Experience
- Experience of working with young women experiencing issues related to violence against women and girls and/or the criminal justice system and experience of community engagement, advocacy and support work with young people.
- Experience of contribution to required monitoring and reporting
- Experience of demonstrating strong administrative skills
- Experience of risk management and needs assessment, particularly with young women and girls with complex/multiple needs
- Strong crisis management skills and an ability to cope in stressful situations.
- Experience of setting and maintaining professional boundaries with service users whilst delivering an excellent standard of service, including how to respond appropriately to challenging behaviour, de-escalate tension, and enable women and girls to manage strong feelings in a safe manner.
- Experience of liaising with external agencies
- Experience of working with youth support agencies or in a youth setting
-------------------------------------
Our competency framework: qualities we are looking for in candidates
Service Provision
- Demonstrates commitment and enthusiasm for working with our customer group
- Demonstrates empathy with customer group, and an understanding of gender-specific, trauma and personalised approaches.
Recording & monitoring
- Maintains case files and administrative/monitoring systems effectively.
- Understands the importance and can describe the benefits of good record keeping, and contract monitoring/ reporting.
Interpersonal Skills
Working with others:
- Builds and maintains effective working relationships with customers and stakeholders, both within the organisation and external to it.
- Ensures that clear professional and emotional boundaries are established and maintained, while balancing this with a person-centred, trauma-informed approach.
- Demonstrates the ability to adapt approach or communication style when engaging with different groups (e.g. customers, partner agencies, stakeholders and colleagues).
Communication
- Presents spoken and written information clearly and appropriately and to a high standard.
- Ensures that women feel informed and are involved in decisions about them.
Diversity
- Builds trust and demonstrates respect for others, showing an awareness of the impact of own behaviour on others.
- Treats everyone fairly and consistently.
- Demonstrates an open and non-judgemental approach, seeking to understand others’ experiences and perspectives.
- Demonstrates efforts to provide inclusive environments, culturally specific support, and promotes a feeling of psychological safety for all women.
Personal effectiveness
Risk management
- Works safely, in line with policy and procedure, knowing when to escalate or share concerns.
- Applies and promotes risk management for clients, staff, stakeholders and self.
- Aware of the need for confidentiality in dealing with certain information; an understanding of the circumstances in which confidentiality should be preserved and the circumstances in which it is right to reveal confidential information, and to whom.
Approach to work
- Willing to learn and develop.
- Plans, organises and implements work, on own initiative with minimum direct supervision.
- Flexible and creative approach at work; able to adapt to the changing needs of the programme.
- Ability to manage time, prioritise and meet deadlines.
- Organised approach, with keen admin skills and attention to detail.
- Makes clear decisions and deals calmly and positively with challenges.
-----------------------
To apply please attach your CV and a 2-page covering letter setting out how you meet the role requirements/person specification listed on the job description.
Applications without a covering letter will not be considered.
The role is only open to women, in accordance with the sex-based exemptions of the Equality Act 2010 pursuant to Schedule 9, Part 1.
Pay: £25,877.00 per year
Benefits:
- Casual dress
- Company pension
- Sick pay
Application question(s):
- The role is only open to women, in accordance with the sex-based exemptions of the Equality Act 2010 pursuant to Schedule 9, Part 1.
- As part of your application, you must upload a cover letter (maximum 2 pages) outlining how you meet the role requirements and person specification set out in the job description.
Please do not upload or enter your cover letter within this application question. Instead, you must upload it at the end of the application process by selecting ‘Add Supporting Documents’ under ‘Review Your Application’.
*Applications submitted without a cover letter will not be considered.*
Work Location: In person
