We are a premier educational and professional membership body dedicated to our sector. Committed to delivering world-class Gemmological qualifications, supporting our global community, and fostering an insight-led culture.
If you are looking for an organisation where your skills will directly impact business growth, student success and excellence, this is the place to build your career.
Work authorisation:
- United Kingdom (required)
- Work Location: London - In person
Ability to commute/relocate:
- London EC1N 6TD: reliably commute or plan to relocate before starting work (required)
As our Education Development Manager, you will play a pivotal role in identifying and implementing new business opportunities through Accredited Study Centres (ATCs) and other partnerships both in the UK and across international markets. As well as managing the existing Accredited Training Centre (ATC) and Gem-A Accredited Practical Provider (GAPP) network, in order to achieve agreed revenue and student growth targets.
Responsibilities:
- Identify new business opportunities in the UK and across international markets and develop business cases for agreement by the Senior Management Team
- Create, implement, and measure the success of a strategy to actively develop the ATC and GAPP network, by
- Researching potential new centres
- Identifying centres which could expand their reach
- Building relationships and motivating new centres to join the network
- Create, implement, and measure the success of a strategy to ensure the business suitability of our network of ATCs and GAPPs, in relation to relevant factors such as:
- Quality of teaching
- Student numbers
- Revenue contribution, and
- Preparedness for evolving qualification technology and processes
- Manage the relationships and day-to-day operations of ATCs and Gem-A GAPPs including relationship building and problem management
- Create, implement, and measure a programme to support ATCs in growing their Gem-A student numbers, including suggested marketing activities and collateral
- Manage ATC and GAPP application reviews; providing recommendations to senior management for approval, then providing inductions once approved
- Manage ATC and GAPP cooperation agreements, including ATC annual renewals, and ensuring Gem-A’s strategic objectives and compliance are met. Keep these agreements under review to ensure they continue to reflect good practice and meet Ofqual regulations
- Undertake quality assurance of ATCs in compliance with Ofqual regulation, including quality assurance calls
- Responsible for ATC/GAPP credit control, including annual fees and other payments
- Issuing invoices for WFOE payments (Chinese bank account) and providing information about WFOE bank account for Accounts.
- Responsible for providing and forecasting student numbers and financial data, and reporting/analysis in all ATC and GAPP related matters, including compliance and statistics. Also consolidating education statistics for audits.
- Responsible for reviewing and approving ATC Tutor applications/CVs and ensuring that ATC Tutors are current Gem-A members (FGA or DGA unless otherwise agreed by CEO)
- Responsible for keeping ATC/GAPP information up to date on website, CRM, and in printed material
- Negotiate commercial agreements, as agreed with the Senior Management Team, and support contract discussions prior to signature by the CEO
- Provide regular and timely reports to inform the Senior Management Team
- Work with Senior Management Team and team members to manage and contribute to special projects when needed
Please note, this is not an exhaustive list, and you may be asked by your manager to take on additional tasks within your capability and appropriate to your role.
Skills:
- High level of written and verbal communication skills (E)
- Excellent attention to detail and the ability to maintain accuracy while working under pressure (E)
- Proactive approach with a focus on results and achieving goals
- Able to work with the Senior Management Team and build strong working relationships across the organisation (E)
- High level of planning skills; ability to influence, persuade and interact effectively (E)
- Able to work flexibly as part of a team (E)
- Able to manage and prioritise own workload and to meet deadlines (E)
- Problem solving skills to address ad hoc issues (E)
- Confident with IT, competent in MS Office and able to learn new software (E)
Personal attributes
- Positive, problem-solving attitude and an enthusiasm for learning new skills. (E)
- Warm, professional, and persuasive communicator across all channels (E)
- Ability to work effectively under pressure, both independently and as part of a team and without close supervision; identifying priorities and consistently achieving key targets (E)
- Ability to deal with confidential information and act with discretion (E)
- Ability to work collaboratively and influence effectively across organisational boundaries to achieve goals (E)
- Ability act with initiative, finding creative solutions to problems and contributing with innovative ideas and solutions (E)
- Flexible and adaptable, comfortable in a small, busy team environment. (E)
- Willingness to be flexible over working hours when required, including occasional weekend or evening working (E)
- Interest in gemmology, professional membership, or education (D)
Experience:
- Relationship management, commercial and cross-cultural capability (E)
- Previous experience in account management (E)
- Previous experience in administration (E)
- Previous experience in education administration (D)
- Previous experience using Moodle (D)
- Experience using CRM systems (oomi) (D)
- Experience using LMS (Moodle) (D)
- Experience using CMS (WordPress) (D)
- Experience working within a membership association or educational body (D)
Qualifications
- Minimum GCSE Grade C/4 or above in English and Mathematics (E)
- 3 A level passes or equivalent (E)
- Educated to Degree level or able to demonstrate equivalent professional experience (E)
Pay: From £33,000.00 per year
Benefits:
- Company pension
- Employee discount
- Life insurance
- Work from home
Ability to commute/relocate:
- London EC1N 6TD: reliably commute or plan to relocate before starting work (required)
Experience:
- Relationship management: 1 year (required)
- Account management: 1 year (required)
- Business development: 1 year (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
