Join Cornerstone Healthcare Group as Executive Assistant to our Chief Operating Officer and play a key role at the heart of our organisation.
In this fast-paced and varied position, you will be the COO’s trusted partner, providing exceptional executive support while helping to drive business performance through coordination, reporting and insight. Working closely with senior stakeholders, you will anticipate priorities, manage competing demands, and support strategic decision-making, all while championing our values of respect, openness, curiosity and kindness.
This role goes beyond traditional executive support. It includes an element of business analysis, gathering insights, tracking performance, preparing reports, and supporting decision-making processes. You will play a key part in helping turn information into actionable insight, ensuring the COO remains informed, prepared and focused on strategic priorities.
Your Working Pattern
This role is based at our Head Office in Waterloovile (on-site), and the role is Monday to Friday 9am-5pm
40 hours per week
What You’ll Be Doing
Key Responsibilities
- Proactively manage the COO’s complex and ever-changing schedule, ensuring priorities are aligned with strategic and operational business needs
- Prepare, review and quality-check documents, correspondence and briefing materials to a high standard
- Handle highly confidential and sensitive information with discretion, integrity and professionalism
- Produce high-quality reports, presentations and briefing papers to support informed decision-making
- Conduct research and analyse data to generate meaningful insights into operational performance, risks and opportunities
- Support business analytics by tracking key performance indicators (KPIs), interpreting trends and presenting clear, actionable insights to the COO
Additional Responsibilities
- Provide comprehensive administrative support to the COO, ensuring smooth day-to-day operations.
- Coordinate travel, accommodation and logistics.
- Attend meetings, take minutes and track actions to completion.
- Support presentations, meetings and key business events.
- Manage calls, enquiries and correspondence, escalating where necessary.
- Prepare meeting papers and briefing packs for the COO.
- Maintain action logs, priorities and key deadlines.
- Produce reports, presentations and business documentation.
- Support performance reporting, dashboards and business analysis.
- Undertake additional duties as required by the COO or Board.
What You’ll Bring
Skills & Experience
Minimum of 2 years experience in a EA role (Essential)
Experience in Healthcare (Desirable)
Proven Executive Assistant experience supporting senior leaders.
Excellent organisational skills with the ability to manage multiple priorities.
Strong communication and stakeholder management skills.
Professional, discreet and highly trustworthy.
Able to analyse data, track KPIs and produce meaningful insights.
Experienced in preparing reports, dashboards and presentations.
Strong attention to detail and commercial awareness.
- Knowledge of, or experience within, health and social care environments.Understanding of regulatory requirements and the complexities of care delivery.
Benefits package worth up to £5,000 (T&C's apply)
- Pension scheme
- Enhanced DBS fully covered by us and automatically added to the update service
- Specialist training, beyond the mandatory training requirements
- Paid for e-learning training
- Reward and recognition through vouchers and cash incentives for Christmas and long service
- Refer a friend scheme – up to £1,000 (depending on role)
- Paid for company events
- Cycle to work scheme
- Healthcare cash plan worth up to £700* including dentistry, optical plus access to a 24/7 employee assistance programme offering psychological support to staff to avoid stress and burn out, meaning everyone is able to focus on caring for our residents
- Access to Blue Light card - over 13,000 discount
Cornerstone Healthcare Group are a multi award-winning, sector leader with an innovative approach to complex care
Cornerstone specialise in supporting adults of all ages with complex neurological, physical, and mental health needs.
Residents are typically living with neurological degenerative conditions, such as dementia with an underlying mental health condition, and as such are vulnerable and at times prone to challenging behaviours associated with complex conditions. Many have been unable to stay in other settings because their needs have been deemed too high or too challenging.
Operating well-established homes in Waterlooville and Curdridge in Hampshire and Mytchett in Surrey, as well as a new state-of-the-art ‘eco’ home in Bristol, the Group has built a reputation for delivering consistently high standards of care, focusing on the individual journey of each resident.
At Cornerstone, the expert clinical care skills and approach of the team mean that people with the most complex needs can find a place to call home.
