Insync Insurance, part of Brown & Brown UK, are one of the UK’s fastest growing insurance providers, offering comprehensive cover for SME’s & the self-employed across the UK.
As part of their ongoing commitment to looking after their clients and team they are looking to appoint a Customer Service Advisor, to help ensure that clients receive the excellent service levels they are used to.
The team will also assist in your career development over the next few years by providing further training, development and the opportunity to look after clients on an end to end basis.
The day to day:
- You will be responsible for supporting our clients throughout their insurance journey from initial enquiry to ongoing policy management.
- You’ll handle inbound and outbound calls, as well as email enquiries, this includes guiding them through cover options, processing payments, and policy adjustment.
- The successful candidate will need to be confident, outgoing, and proactive with a natural ability to build rapport, stay organised, and deliver a consistently high standard of customer service.
- Working in a compliant and timely manner on all cases.
What’s on offer:
- A highly passionate and motivated team that look after each other as well as their clients
- A negotiable basic salary with all the normal benefits (Holiday, Pension, Death in Service) and monthly bonus, which is based upon conversion rates.
About you:
- You’ll have customer service experience, a friendly & hard-working attitude, and will be looking to build a career in insurance.
For more information please apply online or contact Daniel Hurley on 07919 225557.
Benefits:
- Casual dress
- Company events
- Employee stock purchase plan
- Free parking
Work Location: In person
