About the Role
We're an established mobile phone parts distribution business that has expanded into a busy, high-volume repair operation, and we're looking for a skilled Mobile Phone Technician to join our workshop team. Repair is now a core part of what we do and the quality and speed of our repair work directly drives this side of the business. Solid mobile phone repair experience is essential. The role has a strong focus on screen reglassing and relamination — full training will be provided in these techniques, so you don't need prior reglassing experience, but you'll need the hands-on repair background and dexterity to pick it up quickly.
Key Responsibilities
- Diagnose and repair a wide range of hardware faults across mobile devices (screens, batteries, charging ports, cameras, rear glass)
- Carry out high-volume repairs to a consistently high standard at pace
- Carry out screen reglassing and relamination on iPhone and other smartphone displays (training provided)
- Disassemble and reassemble devices to a high standard without cosmetic damage
- Carry out functional and quality control testing on completed repairs
- Maintain accurate repair records and flag recurring fault patterns
- Manage repair parts stock and report shortages
- Continuously improve repair processes, turnaround times and first-time-fix rates
Essential Skills & Experience
- Proven hands-on experience repairing mobile phones, particularly iPhones and other smartphones
- Comfortable working in a fast-paced, high-throughput repair environment
- Confident disassembling and reassembling devices without cosmetic damage
- Methodical, detail-oriented approach with steady hands and good manual dexterity
- Ability to work efficiently to volume targets without compromising quality
- Willingness to learn screen reglassing and relamination (full training given)
Desirable
- Prior exposure to screen reglassing or relamination
- Micro-soldering / board-level repair experience
- Experience with refurbishment grading standards
- Familiarity with iPhone model range and common fault profiles
What We Offer
- Competitive salary, dependent on experience
- Full training in screen reglassing and relamination
- Modern, well-equipped workshop
- Opportunity to grow with an expanding repair operation
Job Types: Full-time, Permanent
Pay: £27,000.00-£30,000.00 per year
Benefits:
- Casual dress
- Company events
- Company pension
- On-site parking
Experience:
- MOBILE PHONE REPAIR: 2 years (required)
Language:
Licence/Certification:
- FULL, UK CLEAN DRIVING LICENSE (preferred)
Work authorisation:
- United Kingdom (required)
Work Location: In person
