We are looking for a receptionist to join our Front Office team here at Whittlebury Park. We are a 254-bedroom hotel with a bustling conference centre, award winning spa and championship golf course.
Salary:
£10.85 to £12.71 per hour
20 hours per week , including weekend work
What will you do?
As a receptionist you will;
· Greet and handle guest requests
· Deliver excellent customer service to ensuring optimum guest experience
· Manage the check in/out process
· Answer and direct phone calls, and general administration
· Communicate and assist other departments where necessary
· Maintain good knowledge of Whittlebury Park & what we offer, upselling hotel facilities & exploring potential sales opportunities
As the ideal candidate, you will have an excellent telephone manner, be passionate about high quality customer service and confident in your ability to communicate effectivley and establish rapport.
This role typlically involves working 5 out of 7 days. The shift times may involve early mornings, late evenings and weekend work.
Benefits:
At Whittlebury Park, we believe in rewarding our dedicated staff with a fantastic range of benefits. When you join our team, you can look forward to:
- Free Golf & Leisure Membership: Enjoy complimentary access to our Leisure Club if you work a minimum of 40 hours each month, and a complimentary Golf membership if you work a minimum of 60 hours each month.
- Free Staff Meals: Savor a delicious meal whilst on duty, on us!
- Healthcare Cashback: Get cashback on essential healthcare expenses (contracted hours staff only).
- Employee Awards: Be recognized and rewarded for your hard work and dedication, whether it’s through our employee of the month scheme or Welcome to Work days.
Exclusive Discounts:
- Food & Beverage: Up to 50% off on food and drink, including our delicious Sunday carvery.
- Spa Products and Treatments: Pamper yourself with discounted spa products and treatments, and exclusive staff offers.
- Hotel Stays: Enjoy discounted rates on luxurious stays.
Join us at Whittlebury Park and take advantage of these amazing benefits while working in a beautiful, award-winning environment!
Whether we are welcoming corporate working groups, hosting family celebrations and wedding parties or providing respite to those hoping to escape the pressures of life and simply relax, our mission is always to make someone’s day.
If you have got what it takes to be part of a busy, professional, and high performing team, then we would love to hear from you!
Pay: £10.85-£12.71 per hour
Benefits:
- Canteen
- Company events
- Company pension
- Discounted or free food
- Employee discount
- Free fitness classes
- Free parking
- Gym membership
- Health & wellbeing programme
- On-site gym
- On-site parking
- Referral programme
Work Location: In person
