BUSINESS SUPPORT ADMINISTRATOR
Role: Business Support Administrator – Interim
Rate: Competitive (subject to experience & interview competencies)
Type: Contract (via umbrella payroll company – Inside IR35)
Location: Bristol, BS1
Hours: 35 hours a week (full-time), Monday to Friday
Hartley Pensions are looking for ambitious administrators to play a key part of our administration during an important transitional phase for the business.
Working within our business support function across an array of administrative tasks, Hartley Pensions are offering a highly rewarding opportunity for a professional looking to gain essential experience within financial services.
Role
As an Interim – Business Support Administrator, you will work alongside a dedicated team of professionals committed to the completion of a multitude of administrative tasks to a timely and effective standard. In doing so, you will assist the firm in delivering high quality outcomes to our clients.
Your core responsibilities include (but are not restricted to) the following:
- Assist the firm across various projects. This crucially involves handling important documentation and ensuring it meets strict regulatory and GDPR standards. Additionally, you will ensure that all communications are scanned and correctly logged under the relevant client file on our systems.
- As a Business Support Administrator, you will work both individually and as part of a wider team on various tasks where necessary. You will be expected to work through spreadsheets, inputting data involving sensitive client information. Further, you will be tasked with handling client correspondence, at times making outbound calls and writing emails to all relevant parties concerned.
- Fulfil any other reasonable requirements of the firm. Importantly, you will be expected to assist in clearing backlogs which may also involve helping colleagues in other departments on ad-hoc administrative requests.
About You
We are looking for individuals who are keen on making a positive impact. We value hard work, resilience and proactiveness. If you seek a challenge and wish to gain an array of skills, applicable to most careers but especially financial services, then this role is for you.
- You will ideally have prior regulated experience in a professional office-based environment. Your willingness to learn and upskill is essential.
- Applicants who can demonstrate a basic understanding of SIPP rules, specifically HMRC requirements around transfer value laws will be favoured.
- You must also be conscious of the importance of adhering to GDPR regulations and ensuring the privacy and appropriate handling of sensitive client data is always upheld.
- Organised approach with the ability to prioritise tasks and workload effectively.
- Have a collaborative approach to work, willing and able to work with other team members to complete tasks
- To succeed in this role, individuals must be able to demonstrate attention to detail in their work. Precision is vital to ensure funds reach the correct destination and comply with rules and regulations.
- You must have basic numerical proficiency. This is essential when looking at figures around valuations and client records. At least a Grade C/4 at a GCSE level (or international equivalent) in Mathematics is required for this position.
- You must have a competent standard of literacy for this role. At times, you will be involved in direct client communication. Therefore, your ability to read, interpret and write in a clear and professional manner is necessary for this position. A minimum Grade C/4 at a GCSE level (or international equivalent) or above in both English Literature and English Language is required.
- You must have a decent level of communication skills. It is highly important that as a representative of the firm, you can demonstrate professionalism and clarity in your communication whether to colleagues, clients or relevant parties.
What we offer
- A highly competitive rate: We pay within the top 10% of employers in the industry.
- Meaningful impact: A rare opportunity to play a leading part in assisting a business through a crucial transitional period.
- Hybrid working: We allow hybrid options (up to 2 days from home a week) after successful completion of training period and where business needs permit.
Recruitment Process
Hartley Pensions follow a two-stage recruitment process.
- A 15-minute screening call.
- A 90-minute interview with competency-based questions.
Who are Hartley Pensions?
Hartley Pensions are a SIPP and SSAS operator. Hartley pensions provide white label SIPPs for a number of leading investment and trading platforms.
We pride ourselves on establishing and maintaining long-lasting relationships with our business partners and clients by providing them with professional, friendly and personalised administration. Our products are designed to be flexible, straightforward and relevant to our clients’ needs.
At Hartley pensions diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We actively encourage individuals from all backgrounds, experiences, and perspectives to apply. Join us in creating a workplace where everyone feels valued, respected, and empowered to thrive.
Website
To find out more about Hartley Pensions, please visit:
https://www.uhy-uk.com/hartley-pensions-limited-administration
*** Please note, we have been in a trading administration since July 2022. This means that we cannot provide sponsorship to applicants at this time.
Pay: £28,000.00-£30,677.46 per year
Work Location: In person
