We are looking for an enthusiastic and experienced Duty Manager to join our growing team at the Marine Hotel, Paignton. This is a fantastic opportunity for a hospitality professional who enjoys variety, thrives in a guest-focused environment, and is passionate about delivering high standards. Working closely with the wider hotel team, you will take ownership of the day-to-day operation, supporting departments across the hotel while ensuring guests receive outstanding service from arrival through to departure.
Located on the beautiful Paignton seafront, the Marine Hotel is a welcoming 53-bedroom hotel that combines traditional hospitality with a fantastic coastal location. From welcoming coach groups to leisure guests enjoying a seaside break, our team takes pride in creating memorable experiences and delivering great service at every stage of the guest journey. As we continue to grow, we're looking for passionate people to join us and play a key role in the hotel's success.
At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey...
A DAY IN THE LIFE OF A DUTY AT OUR HOTEL
What you'll be doing...
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Leading by example across the hotel, ensuring guests receive a warm welcome and exceptional service throughout their stay.
- Supporting and overseeing the Food & Beverage operation, helping the team deliver a smooth and enjoyable dining experience.
- Welcoming coach parties and group bookings, ensuring arrivals, departures, and meal services run seamlessly.
- Carrying out bedroom inspections and public area checks to ensure housekeeping standards are consistently maintained.
- Supporting the reception team when required, assisting with guest check-ins, check-outs, enquiries, and reservations.
- Acting as a key holder for the hotel, taking responsibility for the smooth operation of the property during your shifts.
- Coaching and supporting team members across departments, helping to maintain a positive and guest-focused culture.
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Resolving guest queries and operational challenges with confidence, ensuring issues are addressed quickly and professionally.
WHAT WE NEED FROM YOU
EQUAL OPPORTUNITIES
RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact .