Job Title: Dental Nurse/ Treatment & Team Coordinator (TCO) /Receptionist – Specialist Orthodontic Practice
Location: Ashton-Under-Lyne
Job Type: Full-time
Salary: from £13.50
Overview
We are a friendly, well-established orthodontic practice seeking a motivated and enthusiastic Dental or Orthodontic Nurse to join our professional team.
This is an exciting opportunity for a qualified Dental Nurse who enjoys working in a patient-focused environment and is passionate about delivering an exceptional patient journey. The role combines clinical nursing support with team & treatment coordination responsibilities, making it ideal for someone who enjoys both patient care and communication.
Previous experience in orthodontics and NHS/Private Treatment Coordination is desirable, and a radiography qualification would be highly advantageous.
Clinical Duties:
- Chairside assistance during orthodontic procedures
- Preparation and sterilisation of instruments and equipment
- Taking clinical records photographs and radiographs (where qualified). Training will be provided.
- Maintaining accurate clinical records in line with GDC standards
- Ensuring compliance with CQC, HTM 01-05 and cross-infection protocols
Team and Treatment Coordinator Duties:
- Conducting patient consultations and explaining orthodontic treatment options
- Presenting treatment plans and discussing fees and finance options
- Supporting patients through their treatment journey from enquiry to start
- Following up on patient enquiries and converting consultations into starts
- Acting as the main point of contact for new and existing patients
- Managing diaries efficiently to support practice growth
- To work is fully organised team memeber of clinical and non-clinal team
Receptionist Duties:
- Greeting and welcoming patients in a professional and friendly manner
- Managing telephone calls and patient enquiries efficiently
- Scheduling and coordinating patient appointments to optimise diary management
- Processing payments
- Arrange on phone Treatment Coordination (patient Q&A session)
Experience & Qualifications
Essential:
- GDC registered Dental Nurse
- Indemnity (practice can help you with free Indemnity as part of our team)
- Hep B vaccination
- DBS check
- Excellent communication and interpersonal skills
- Professional, confident and patient-focused approach
- Strong organisational and administrative skills
- IT literate and comfortable using dental software systemsDesirable:
- Previous experience as a Treatment/Team Coordinator (TCO)
- Previous reception experience
- Radiography qualification
- Experience working within an orthodontic practice
- Knowledge of patient finance options and treatment presentationTraining:
- Practice will provide in house training
- Training for radiography certificate and inhalation sedation will be provided with practice finance
Job Type: Full-time
Pay: From £13.50 per hour
Benefits:
- Company pension
- Free parking
- Pay rise
Experience:
- Dental assisting: 1 year (preferred)
Licence/Certification:
Location:
- Ashton-Under-Lyne OL6 (preferred)
Work Location: In person
