Summary
Join Ye Olde Rock Inn as a leading member of our front of house team. We are a family owned and run country pub located in the heart of the Staffordshire countryside, the closest pub & hospitality venue to the Roaches. Your role will be vital in delivering excellent guest experiences and playing a leading roll in our team in creating memorable moments for visitors.
We are looking for someone with proven, quality experience in waiting on, hosting & serving guests! Someone capable of talking in a grown up way with customers & years of front of house experience (excluding bar). Hours to be offered can potentially be negotiated BUT will involve consistent weekend work plus a few other shifts each week.
Responsibilities
- Greet and serve customers with professionalism and warmth.
- Take accurate food and drink orders, ensuring timely delivery.
- Ensure our table status system is kept up to date
- Maintain cleanliness and hygiene standards in the dining area.
- It is essential you get to learn the food and drinks menus as well as potential allergens
- Upsell menu items to enhance guest satisfaction and increase sales.
- Also realise given we are a small team everyone in the front of house team runs food and drinks
- Collaborate with kitchen team to ensure smooth service.
- Manage multiple tables efficiently during busy periods.
- Qualifications
- Proven multi year experience in hospitality or restaurant service, not just someone that has taken plates to and from tables.
- Excellent communication, banter and guest service skills
- A fun, bubbly and positive can do attitude
- Ability to work effectively as part of a team & also take a leading role when needed.
- Time awareness skills.
- Math skills for handling bills and transactions.
- Flexibility to work weekends and holidays as required, mostly weekend work
- A friendly attitude with a passion for hospitality & food.
- Must be able to drive or be driven to our location on a reliable basis
'If you’re passionate about providing exceptional service in a charming setting, we’d love to hear from you. Come be part of our family pub and help us create memorable experiences for every guest!' Apply and send us a message to start your application process
Estimated Start Date: September 2026
Pay: £10.85-£14.00 per hour
Benefits:
- Company pension
- Discounted or free food
- Employee discount
- Free parking
- On-site parking
Application question(s):
- Confirm that you live within a 25 minute drive of the pub. There is no public bus to our location, anyone that says they will walk or use public transport will have their application immediately rejected
Experience:
- Serving: 1 year (required)
Work Location: In person
