A little bit about Zip World
At Zip World our aim is to create extraordinary experiences for our visitors, and our team
members. Whether you’re working as an instructor, behind check-in or at one of our
restaurants, every day you will be helping to make the visitor experience at Zip World,
one to remember.
Zip World is a customer-focussed and engaging organisation. Zip World is organised by
a group of genuine, adventurous, energetic individuals, all working together to be the
best at what they do. When you work with us, it’s important that you have the right skills,
knowledge, and experience but it's also vital that you have the right attitude too.
We are proud to be part of the B Corp family, which reflects our dedication to balancing
profit with purpose. This status recognises our commitment to high social and
environmental standards, transparency and accountability.
At Zip world tower we are nestled amongst the sprawling Rhigos mountain range and sitting proudly alongside historical coal mining buildings, you will push customer to there limits and help them create core memories at this epic location. as a customer experience assistant you will be responsible for transporting customers to the top of the worlds fastest seated zip wire
Key Responsibilities:
- Daily visual vehicle checks prior to use
- Drive a truck of people up to the top zip line
- Assist with safety briefs of riders prior to the adventure
- Loading and unloading trolleys and equipment
- Drive customers on Tour using a pre-written tour briefly to present main points to customers
Essential Requirements and skills:
- Hold a full UK driving licence for at least 2 years
- Shortlisted applicants will be required to pass a training and assessment session
- Have exceptionally high regard for safety
- Be diligent and conscientious
- Experience working with members of the public and ability to communicate clearly
- Customer service
- Able to follow strict procedures consistently and repeatedly
- Able to communicate and consult with and report to Senior Instructors and General Manager
- Able to work alone using own initiative
- Participation in staff meetings as required
- Flexible with the ability to work shifts between the hours of 08:00 and 20:00, Monday to Sunday
What you’ll receive in return
Zip World is a fantastic place to work, and the benefits are as impressive as they are
unique. Here are just a few:
- Comprehensive training and support to succeed in your role
- Company pension scheme
- Flexible working patterns
- Easy to use staff app to access rota’s, extra shifts and holiday requests
- Free employee assistance programme
- Mountain Equipment uniform
- Free and discounted access to all Zip World adventures
- Staff discounts at Zip World food & beverage outlets
- Branded clothing discounts
- Incentives and discretionary bonus payments
- Regular and fun social events throughout the year
Pay: £12.71 per hour
Benefits:
- Casual dress
- Discounted or free food
- On-site parking
- Referral programme
- Store discount
Experience:
- driving: 5 years (required)
Work Location: In person
