Overview
We are seeking a friendly and organised Hair Salon Receptionist to join our vibrant team. This role is essential in creating a welcoming environment for clients and ensuring the smooth operation of the salon’s front desk. The successful candidate will be responsible for managing appointments, handling client enquiries, and maintaining administrative tasks with professionalism and efficiency. Previous office experience and excellent communication skills are highly valued for this position. This paid role offers an opportunity to develop organisational skills within a dynamic beauty environment.
Duties
- Greet clients warmly upon arrival and ensure they feel welcome
- Manage appointment scheduling using salon management software and maintain accurate records
- Answer phone calls promptly, providing professional assistance and information to clients
- Handle client enquiries via phone, email, or in person with excellent phone etiquette
- Process payments and update client accounts using QuickBooks or similar accounting software
- Maintain a tidy reception area and organise promotional materials or retail products
- Assist with data entry tasks, including updating client details and appointment logs
- Support administrative functions such as filing, photocopying, and managing correspondence
- Coordinate with stylists and other staff to ensure smooth daily operations
Skills
- Proven office experience with strong organisational abilities
- Proficient computer skills, including Microsoft Office (Word, Excel) and Google Workspace applications
- Experience with data entry, clerical tasks, and administrative procedures
- Excellent phone etiquette with the ability to communicate clearly and professionally
- Strong organisational skills to manage multiple tasks efficiently in a fast-paced environment
- Typing speed and accuracy for efficient data input
- Familiarity with salon management software or QuickBooks is advantageous but not essential
- Ability to work independently as well as part of a team with a positive attitude
This role provides an excellent opportunity for individuals seeking to utilise their administrative skills within a creative and customer-focused setting. The position is paid, offering valuable experience in the beauty industry while developing essential organisational competencies.
Work Location: In person
