Artist Residence Oxfordshire (The Mason Arms) is a characterful village inn with rooms - a place where locals and travellers come together for great food, relaxed stays and memorable nights. We’re looking for a Head Waitress/Senior Floor Host to be the heart of the house and help set the tone from day to night.
This is a hands-on, guest-facing role for someone who is a natural host - warm, confident, organised and instinctively great with people. You’ll oversee the flow of the house, from welcoming guests and managing reservations to running service, checking rooms and creating the right atmosphere in the bar.
The Role
You’ll be involved across hotel, restaurant, bar and events, including:
- Hosting guests with genuine warmth - from check-ins to evening drinks
- Managing reservations and guest flow across the pub, bar and rooms
- Setting the vibe in the evenings: music, energy, ambience and service
- Leading front-of-house service in the bar and restaurant when needed
- Overseeing room checks and presentation standards
- Supporting events and private bookings alongside the wider team
- Acting as a calm, capable presence who takes responsibility and follows things through
About You
We’re looking for someone who:
- Is a natural host with presence, charm and confidence
- Has strong F&B experience and enjoys running a busy bar
- Is organised, detail-driven and cares deeply about standards
- Can balance warmth and efficiency — friendly but on it
- Is happy working independently and taking ownership
- May come from a background in boutique hotels, chalets, yachts, hosting, bar management or events
- Must be able to drive (essential for this location)
What We Offer
- Competitive pay, plus tips, meals on shift and staff discounts across Artist Residence
- A creative, independent hospitality group that values personality and individuality
- The opportunity to shape the atmosphere and identity of one of our most beautiful sites
If you love hospitality, thrive on hosting, and know how to make a place feel special - we’d love to hear from you.
Pay: £13.00-£14.00 per hour
Application question(s):
- How long is your commute to OX29 6XN?
- Do you drive?
Work Location: In person
