Are you passionate about golf and delivering exceptional customer experiences?
Tewkesbury Park Golf Resort is looking for an enthusiastic, professional and customer-focused Golf Host to join our Golf Operations team. This is an exciting opportunity to work at one of the UK's leading golf destinations, proudly recognised as a Top 50 UK Golf Resort and a Top 100 Luxury Golf Resort in Europe by Golf World.
As the face of our golf operation, you'll ensure every guest enjoys a seamless luxury experience from the moment they arrive until they leave. Whether welcoming golfers at reception, preparing our fleet of golf buggies, marshalling the course or supporting golf events, you'll play a vital role in creating memorable experiences.
What you'll be doing
- Deliver exceptional guest experiences
- Welcome members, hotel guests, visitors and society groups with a warm and professional approach.
- Provide outstanding service from golf reception, including check-in, bookings and enquiries.
- Ensure every golfer enjoys a first-class journey from arrival to departure.
- Build strong relationships with guests and colleagues across the resort.
- Resolve guest queries professionally and confidently.
Support daily golf operations
- Manage tee sheets and assist with the smooth flow of play throughout the day.
- Marshal the golf course, promoting pace of play and excellent golf etiquette.
- Prepare, clean and present golf buggies to luxury resort standards, ensuring they are fully charged and ready for use.
- Maintain the presentation of the golf reception, buggy park, practice facilities and surrounding areas.
- Assist with practice facilities, driving range operations and golf events.
- Support competitions, corporate golf days and resort tournaments.
Keep our operation organised
- Coordinate daily golfer arrivals and tee times.
- Carry out opening and closing procedures.
- Monitor buggy allocation and charging schedules.
- Liaise with the Greenkeeping team regarding course conditions.
- Maintain accurate booking records and operational documentation.
- Report maintenance issues promptly to help maintain our high standards.
Contribute to commercial success
- Promote golf memberships, buggy hire, retail products and resort experiences.
- Maximise retail sales through excellent product knowledge.
- Assist with stock control and daily cash reconciliation.
- Help maximise tee sheet utilisation while maintaining an exceptional guest experience.
- Care for equipment and facilities to minimise operational costs.
What we're looking for
- A genuine passion for delivering outstanding customer service.
- A friendly, positive and professional attitude.
- Excellent communication and interpersonal skills.
- Previous experience in hospitality, leisure, golf or customer service is desirable but not essential.
- Good organisational skills with the ability to multitask in a busy environment.
- Confidence working independently and as part of a team.
- Flexibility to work weekends, bank holidays and shifts as required.
- A passion for golf is advantageous, although full training will be provided.
Why join Tewkesbury Park?
- Work at one of the UK's most highly regarded golf resorts.
- Be part of a passionate and supportive team.
- Opportunities for training and career development.
- Staff discounts across the resort.
- Uniform provided.
- A beautiful working environment in the Gloucestershire countryside.
If you're passionate about hospitality, enjoy working outdoors and take pride in delivering exceptional service, we'd love to hear from you.
Apply today and become part of the team delivering unforgettable golf experiences at Tewkesbury Park Resort.
Pay: £10.75-£12.71 per hour
Benefits:
- Discounted or free food
- Free parking
- Gym membership
- On-site gym
- On-site parking
Work Location: In person
