Job Ref: PRO1164
Branch: Parade Hotel
Location: Parade Hotel, Bath
Salary/Benefits: 27477
Contract type: Permanent
Hours: Full Time
Hours per week: 40
Posted date: 03/07/2026
Closing date: 03/08/2026
We are seeking a dependable and professional Night Porter to join our team. As a Night Porter, you will provide essential overnight guest services, ensuring the hotel remains secure and welcoming throughout the night. Your responsibilities will include managing late check-ins and early check-outs, assisting with any guest queries or requests, and conducting light cleaning or maintenance tasks to uphold hotel standards.
Objectives of this role:
- Serve as the face of the hotel during nighttime hours, maintaining a friendly and professional demeanour
- Support the smooth operation of overnight tasks and processes
- Ensure the security and safety of the hotel and its guests
- Respond to any guest concerns or issues during the night
- Assist with minor cleaning duties and maintenance to maintain the hotel's presentation
Responsibilities:
- Handle late check-ins and early check-outs
- Ensure the hotel is secure by conducting routine security checks
- Assist guests with any requests such as room service, transportation bookings, or other services
- Communicate with day staff regarding any issues or guest feedback that need to be addressed
- Maintain cleanliness in public areas, such as lobbies and entrances, during quiet periods
- Support any other night duties as required by the hotel
Skills and qualifications:
- Excellent verbal communication and customer service skills
- Ability to work independently during nighttime hours
- Strong attention to detail and the ability to manage multiple tasks
- Ability to remain calm and professional in high-pressure situations
- Problem-solving mindset with the initiative to handle guest concerns promptly
Preferred qualifications:
- Previous hospitality or night shift experience
- Knowledge of basic hotel procedures, including check-in/out and security
- Flexible availability to work overnight shifts, including weekends and holidays
At Parade Hotel Bath, we believe opportunities like this don't come around often. Building an exceptional hotel starts with building an exceptional team.
As one of Bath's newest luxury boutique hotels, every member of our team plays an important role in shaping our story from the very beginning. Every interaction, every detail and every guest experience helps define who we are and what we become.
Whether you're launching your hospitality career or bringing valuable experience with you, you'll join a close-knit team where your ideas matter, your development is supported and your contribution genuinely makes a difference. Together, we're creating something special in one of the UK's most iconic cities.
Located in one of Bath's most prestigious settings overlooking Pulteney Bridge and the River Avon, Parade Hotel combines elegant boutique accommodation with personalised service and exceptional attention to detail. As we continue to establish our reputation, every member of our team has the opportunity to shape the guest experience and help define what makes Parade truly special.
If you're passionate about people, take pride in delivering exceptional service and want to be part of an exciting new chapter in luxury hospitality, we'd love to hear from you.
Bring your personality. Build your future. Create unforgettable experiences with us.
