Medical Secretary / Administrator
Join our friendly Practice team and help us deliver outstanding patient care
Are you highly organised, a great communicator and passionate about supporting patient services? We’re looking for a proactive and motivated Medical Secretary/Administrator to join our welcoming Practice team. We are a growing practice team based at 3 sites. This is a varied and rewarding role at the heart of our day-to-day operations.
What you’ll be doing
In this role, you’ll play a key part in ensuring patients receive timely, safe and coordinated care. Your responsibilities will include:
Supporting our clinical team
- Typing clinical letters, reports and referrals with accuracy and attention to detail
- Managing correspondence, appointments, bookings and admissions
- Providing high-quality administrative support to GPs, nurses and the wider team
Keeping our information systems running smoothly
- Updating and maintaining clinical records
- Coding clinical information and preparing patient summaries
- Scanning and filing documents using DOCMAN
- Managing new patient registrations, changes and removals
Helping patients and supporting the front desk
- Handling phone calls and patient queries in a professional, friendly manner
- Offering occasional reception cover and supporting colleagues when needed
Maintaining high standards
- Ensuring all patient information is handled confidentially and securely
- Following health & safety, infection control and data protection procedures
- Contributing to a positive, supportive team culture and continuous improvement
What we’re looking for
This role will suit someone who is:
- Organised, with excellent attention to detail
- Confident using IT systems (clinical system experience is helpful but training is provided)
- Calm under pressure and able to manage a busy workload
- Friendly and professional, with strong communication and teamwork skills
- Keen to learn, develop and contribute to a high-quality patient service
What we offer
- A supportive, inclusive and experienced team
- Opportunities for ongoing training and development
- A varied role where you can genuinely make a difference
- NHS pension and staff benefits
- A workplace that values respect, teamwork and patient-centred care
Job Types: Full-time, Part-time, Permanent
Pay: From £14.00 per hour
Benefits:
- Bereavement leave
- Company events
- Company pension
- Discounted or free food
- Employee discount
- Flexitime
- Free flu jabs
- Free parking
- Health & wellbeing programme
- On-site parking
- Sick pay
- Store discount
Ability to commute/relocate:
- Bromley BR1 4AD: reliably commute or plan to relocate before starting work (preferred)
Application question(s):
- Do you have at least 1 year of NHS/ GP Medical Secretarial/ Administrative experience?
Experience:
- Medical terminology: 1 year (required)
Work Location: In person
