Job Ref: CRI3551
Branch: DoubleTree by Hilton London – West End
Location: DoubleTree by Hilton London – West End, London (Central)
Salary/Benefits: Competitive Salary
Contract type: Casual
Hours: Full Time
Hours per week: 0
Posted date: 24/07/2026
Closing date: 04/09/2026
Crimson Hotels is an independent hotel group dedicated to making every travel experience seamless, relaxing, and memorable. Our properties operate under two major brands, Hilton and IHG, offering trusted, world-class service. All our hotels are proudly Green Key Accredited, reflecting our commitment to sustainability.
Why join Crimson Hotels- We believe great people deserve great perks:
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Discounted stays around the world
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Free meal on duty + unlimited hot drinks
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Paid day off for your Birthday
- Team member discounts
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Health Benefit schemes
- Employee Assistance Programme and wellbeing initiatives
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Learning and development opportunities for career progression
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Recognition and reward schemes
Our Values
We care deeply about our people and communities, empower each other to grow and succeed, embrace inclusivity creating a welcoming environment for all, innovate to continuously improve, and remain sustainable to protect our future.
As part of the Crimson Hotels Group, you will join the team of DoubleTree by Hilton London - West End which is a 275-bedroom hotel located just 5-minute walk from Holborn Station. Our three meeting rooms accommodate up to 120 guests, ideal for corporate events, private dinners, and social gatherings.
What your day will look like?
You'll start by welcoming guests with a warm, professional approach, serving them across various outlets including the bar, club lounge, restaurant, conference areas, and through room service. Throughout the day, you’ll use your knowledge of food, wines, beers, and spirits to enhance the guest experience and ensure service is smooth and attentive. You'll be involved in setting up and closing down the service areas, always maintaining high standards of cleanliness and hygiene in line with health and safety regulations. Working as part of a supportive team, you'll help create a welcoming and seamless dining experience for every guest.
What You’ll Bring?
We’re looking for an enthusiastic FB Attendant passionate about delivering quality service and creating a welcoming atmosphere for every guest. You will have excellent communication skills with the ability to create memorable experiences for our guests. You’ll be confident in using technology and comfortable working in a fast-paced environment. Ideally, you’ll have previous experience in hospitality or a similar customer-facing role. You will lead by example-demonstrating our values through outstanding customer service, teamwork, and a positive, solution-focused attitude.
We embrace inclusivity which means creating an environment where we celebrate our differences and everybody’s contributions, regardless of age, gender, race, ethnicity, disability, sexual orientation, social background, religion or belief.
Ready to join us? Apply now and let’s grow together.
Nestled at the gateway to London’s West End, DoubleTree by Hilton London – West End offers the perfect base for exploring the city. Located just two blocks from the British Museum and within a mile of Soho, Covent Garden, and Regent Street, the hotel places guests steps away from world-class theatres, renowned musicals, and endless shopping and dining options. With Holborn and Russell Square stations only a five-minute walk away, the rest of London is easily accessible.
After a day of sightseeing, guests can unwind at The Writing Room, the hotel’s contemporary restaurant and bar, serving crafted cocktails and a delicious selection of global cuisine. A variety of charming pubs and restaurants are also located just moments from the hotel.
Sustainability
Sustainability is at the core of our hotel, earning us the prestigious Green Key Certification. We are committed to eco-friendly hospitality, ensuring a comfortable and responsible stay.
