Overview
We are partnering with a Chinese smart security hardware technology brand as they expand into the UK market. We are seeking a dynamic and motivated Solution Engineer (Pre-sales), with fluency in Mandarin, to join the innovative team.
The successful candidate will combine strong technical knowledge with commercial awareness, helping customers understand the value of our solutions, supporting business development, and driving successful project delivery.
This role is ideal for someone with experience in pre-sales, technical consulting, solution sales, security systems, smart home technology, or related industries.
Key Responsibilities
- Plan and deliver technical marketing activities, including webinars, exhibitions, product demonstrations, and industry events.
- Develop tailored technical proposals, customer presentations, and competitive analysis to support business opportunities.
- Partner with the commercial team to identify and develop new clients, markets, and strategic business opportunities.
- Support commercial negotiations, partnership agreements, and order acquisition to achieve regional sales targets.
- Analyse customer requirements and recommend tailored technical solutions to maximise business success.
- Lead end-to-end technical support for key accounts and major projects, ensuring successful implementation and customer satisfaction.
- Act as the primary technical contact for customer enquiries and issue resolution, coordinating cross-functional teams to deliver timely solutions.
- Gather customer feedback and monitor market and competitor trends to support continuous product, service, and solution improvements.
Qualifications
- Fluent in Mandarin and English
- Bachelor's degree or above in Electronics, Computer Science, or a related field
- Minimum 3 years of pre-sales technical support experience
- Proven presentation skills with the ability to clearly articulate complex technical concepts.
- Strong customer service orientation with a proactive approach to problem-solving.
- Familiarity with the security industry or related technical fields is a plus.
- Willingness to travel across the UK as required
What's On Offer
- A genuinely entrepreneurial role — significant autonomy and ownership of the UK market
- Direct exposure to senior leadership with real influence over UK market strategy
- The opportunity to be a founding member of the UK team for an ambitious international brand
Sino UK Talent Consultancy is acting as an employment agency in relation to this vacancy. All applications are treated in strict confidence. Our client's identity will be disclosed to shortlisted candidates only.
Pay: £60,000.00-£80,000.00 per year
Benefits:
- Company pension
- Flexitime
- Free or subsidised travel
- Work from home
Application question(s):
- What is your salary expectation?
- Will you require visa sponsorship now or in the future?
Experience:
- Solution Engineer: 3 years (preferred)
Work Location: Remote
