Full-Time Bar/Catering Manager — Surbiton Hockey Club (Surbiton HC)
About Surbiton Hockey Club
Surbiton Hockey Club is one of the UK’s leading hockey clubs, established in 1874 and proud to be the second oldest hockey club in the world. With 1,000+ members aged 6–70 and a busy programme of matches, training, junior sessions, tournaments and events, our clubhouse and bar are at the heart of the Surbiton HC community.
We’re looking for a full-time Bar & Catering Manager to lead day-to-day bar operations, deliver a great member and guest experience, and help us grow the bar’s contribution to club life.
The role
You’ll be responsible for running the bar and front-of-house service across training nights, match days, tournaments and club events. This is a hands-on role that combines service leadership, stock and compliance management, and team coordination.
Key responsibilities
- Lead day-to-day bar operations, ensuring consistently friendly, efficient service
- Manage and motivate bar staff (recruitment, rotas, training, performance and standards)
- Oversee stock control, ordering, cellar management and supplier relationships
- Drive bar sales and margin through smart product range, pricing and promotions
- Ensure licensing compliance, health & safety, food hygieneand safeguarding standards
- Maintain high standards of cleanliness, presentation and customer experience
- Work closely with club leadership and volunteers to support match days, tournaments and social events
- Handle cashing up, basic reporting, and operational admin
- Support planning and delivery of events that increase clubhouse footfall and member engagement
- Carry out monthly stock checks to ensure that stock is accurate
What we’re looking for
- Proven experience managing a bar or hospitality venue (sports club experience a plus)
- Strong people management skills: confident leading a team and setting standards
- Solid knowledge of licensing, compliance, and best practice in bar operations
- Commercial mindset: understands margin, stock control, and how to grow revenue
- Calm under pressure on busy match days and event weekends
- Great communicator who enjoys being part of a community environment
- Flexible availability to work evenings and weekends (peak times in sport)
- Ambitious with a growth mindset. This is a role that could grow in size/scope due to the potential to hold external events.
- Experience with EPOS till systems
- A person who is reliable and has ultimate integrity
- Ideally someone who is local for convenience
What you’ll get
- Full-time role at a well-known, community-focused sports club/events venue
- Salary: £35,000+ opportunities to scale (negotiable depending on experience)
- A varied role with match days, events and a strong social atmosphere
- The chance to make a real impact on the club’s member experience and bar performance
Pay: From £35,000.00 per year
Benefits:
- Company pension
- Discounted or free food
- Flexible schedule
- Free parking
- On-site parking
Work Location: In person
