Salary: Scale 3 £25,242 - £26,703 per annum
Location: Parsons Court, Newton Aycliffe
Hours/Contract: Full-time, Permanent, 37 hours per week, Monday to Friday, core hours of 8am to 4pm
Closing Date: 5pm, Wednesday 2nd September 2026
The Role
The Support Officer will work within the Central Referral Unit (CRU) in the Multi Agency Safeguarding Hub (MASH) as part of a multi-agency response to Domestic Abuse, Child Abuse and Adult Abuse in County Durham and Darlington. This includes supporting MARAC that deals with high-risk domestic abuse and Strategy Team support regarding child protection.
What You’ll Do
To provide a complete, comprehensive and confidential support service to the CRU, MASH, MARAC, Strategy Team, internal professionals, external Police Forces and key partner agencies.
To be a point of contact for advice and information and foster good relations with departments within own force, external forces and partnership agencies to facilitate the exchange of data and information
Perform detailed and thorough interrogation and research of police databases and intelligence systems to identify and record relevant information so allow an assessment and identification of risk to any child or vulnerable adult.
Perform detailed and thorough interrogation of police databases and intelligence systems to identify and record relevant information. To prepare reports for multi-agency meetings, child protection conferences and confidential reports.
(This will also involve being exposed to information or material of a sensitive and distressing nature).
What You’ll Bring
- 4 GCSE’S levels (Grade A to C / 9/4) including English Language or literature or an approved equivalent.
- At least 6 months administration experience e.g composing original letters and documents, maintaining accurate records.
If you hold a higher qualification than those required above or minimum 5 years relevant experience, please evidence this on your application and it will be reviewed by our recruitment team.
If you hold a higher qualification than those required above or minimum 5 years relevant experience, please evidence this on your application and it will be reviewed by our recruitment team.
For further information, please view the Job Description and Person Specification attached.
How to apply
If you’d like to apply, please forward a copy of the attached Application form, by the closing date.
External Applicants - please use the external application form
Internal applicants - please use the Internal Application form
Please also complete and return the equal opportunity form and return this with your Application form.
We are committed to equal opportunities, we therefore encourage you to complete and return the equality monitoring form. This form is optional, and your responses will be kept confidential and for statistical purposes only.
The above 2 (relevant application + equal opportunity) forms should be returned by email to our Recruitment department – [email protected]
Candidates must have indefinite leave to work and live in the UK and be free from any restriction. Any successful candidate will be asked to provide evidence of this.
Candidates will be contacted via email in relation to the recruitment process and are advised to also check junk and spam folders for email updates.
Further information
Any offer of employment will be subject to appropriate vetting checks which will be maintained/updated throughout the period of service.
Applicants must have been a UK resident for at least three years prior to the date of application.
If applicants have not been a resident in the UK for at least three years and can provide a VERIFIABLE certificate from the police of any country where they have taken temporary residence. The certificate must indicate that they have not been convicted of any offence whilst in that country or involved in any investigation by a Law Enforcement Agency.
Any tattoos deemed to be obscene, or advocates sexual, racial, ethnic, or religious discrimination, by written word or design is prohibited and the presence of such a tattoo would preclude an applicant from passing the recruitment process for employment with the Constabulary.
For any queries, please contact [email protected]
Please return the relevant application form and the equal opportunity form to [email protected]
