Great customer service starts with understanding people, great sales comes from helping them make the right decision.
We're looking for a confident and approachable Customer Service & Sales Assistant to join a growing sales and marketing company in Chelmsford.
This is a people-focused role where you'll build valuable experience across customer service, communication and sales, while representing nationally recognised brands and developing your skills within a supportive team environment.
About Us
We're a growing sales and marketing company working with nationally recognised brands across a range of industries.
We help our clients connect with new customers, build stronger customer relationships and grow their market presence through effective sales and marketing campaigns.
Our culture is social, ambitious and development-focused. We value teamwork, continuous improvement and recognising strong performance, with regular coaching, team days, socials and company events bringing the team together.
What You'll Be Doing
- Speaking with customers and delivering a positive experience
- Representing well-known brands professionally
- Building rapport and understanding individual customer needs
- Providing clear information about products and services
- Helping customers make informed purchasing decisions
- Supporting sales and customer acquisition objectives
- Working towards individual and team goals
The Candidate
We're looking for someone who is:
- Friendly, confident and approachable
- Comfortable speaking with different people
- Customer-focused with strong communication skills
- Positive and motivated by achieving goals
- Resilient and willing to learn
- Coachable and responsive to feedback
- Comfortable working as part of a team
Previous experience in customer service, retail, hospitality or sales can be beneficial, but isn't essential. Training and ongoing support are provided.
Training & Development
You'll receive hands-on training and regular one-to-one coaching to develop your customer service, communication and sales skills.
As your experience develops, there are opportunities to progress further across sales, business development, campaign management and leadership.
Benefits
- Competitive base pay
- Performance-based bonus structure
- Car allowance opportunities
- Regular team socials and team days
- Team dinners and performance incentives
- Company events and annual celebrations
- Recognition and rewards for strong performance
If you're confident with people, passionate about delivering a great customer experience and motivated to develop professionally, we'd like to hear from you.
Apply today for the Customer Service & Sales Assistant position in Chelmsford, Essex.
Pay: £13.00-£15.00 per hour
Benefits:
- Canteen
- Company events
- Cycle to work scheme
- Discounted or free food
- Free parking
- Gym membership
- On-site parking
- Paid volunteer time
Work authorisation:
- United Kingdom (required)
Work Location: In person
