ROLE OVERVIEW
ThruDark is recruiting a full-time Store Assistant to support the successful day-to-day operation of our Unit 4 retail store.
As a Store Assistant, you’ll play a key role in delivering a premium customer experience while supporting the wider retail team to achieve store objectives. You’ll represent the ThruDark brand on the shop floor, providing confident, hands-on service and helping maintain the high standards our customers expect.
Working closely with the Retail Manager and wider team, you’ll contribute to a positive store environment while embodying ThruDark’s core values of Humility, Unity and Integrity.
KEY RESPONSIBILITIES
-
Deliver exceptional customer service and create a welcoming in-store experience
- Confidently represent and promote the ThruDark brand and product range
- Support the achievement of store sales targets and daily operational goals
- Maintain high visual merchandising and housekeeping standards across the store
- Assist with stock management, replenishment and inventory organisation
- Handle customer questions, concerns and feedback professionally and efficiently
- Operate POS systems accurately and follow all transactional processes
- Support with opening and closing procedures where required
- Ensure compliance with company policies, health & safety standards and legal requirements
- Work collaboratively with the wider retail team to maintain a positive and high-performing environment
Requirements
SKILLS & EXPERIENCE
-
Previous retail or customer-facing experience preferred
-
Excellent communication and interpersonal skills
-
Positive, proactive and team-oriented attitude
-
Strong organisational and multitasking abilities
-
Comfortable working in a fast-paced retail environment
-
Flexible and reliable, with availability across weekends and bank holidays
-
Commercially aware with a strong understanding of customer experience
-
Confident using POS systems and retail technology
Benefits
IN RETURN:
- Be part of a passionate, friendly, and driven team.
-
ThruDark kit contribution, paid quarterly.
-
Access to the latest tech and software required for your role.
-
A starter bundle of ThruDark kit to get you going from day one.
-
Enhanced self-sacrifice pension scheme.
-
Regular team events and outings.
-
Onsite gym for personal use.
-
Private medical cover to support your health and wellbeing.
- Life assurance and critical illness cover for peace of mind.
