Overview
We are seeking a dedicated and personable Shop Assistant to join our team. This role involves providing excellent customer service, supporting daily shop operations, and ensuring a welcoming environment for all visitors. The ideal candidate will be organised, proactive, and possess a keen eye for detail. Previous experience in administrative tasks or IT support is advantageous but not essential, as training will be provided. This position offers an excellent opportunity to develop skills within a dynamic retail environment.
Responsibilities
- Greeting customers warmly and assisting with their enquiries in a professional manner
- Managing sales transactions accurately using the shop’s point-of-sale system
- Restocking shelves and ensuring the shop floor remains tidy and inviting
- Handling administrative duties such as maintaining stock records and processing deliveries
- Supporting inventory management by conducting regular stock checks and organising stockroom areas
- Providing basic IT support when required, including troubleshooting minor technical issues
- Assisting with organising promotional displays and seasonal decorations
- Maintaining cleanliness of the shop area to ensure health and safety standards are met
- Responding promptly to customer feedback and resolving any issues efficiently
Experience
- Previous experience in customer service or retail is preferred but not mandatory; training will be provided for all new staff
- Familiarity with basic IT systems or administrative tasks is desirable but not essential
- Strong organisational skills with the ability to multitask effectively
- Excellent communication skills, both verbal and written
- A friendly demeanour with a proactive approach to problem-solving
- Ability to work as part of a team and independently when required
This role offers an engaging working environment where you can enhance your customer service skills while gaining valuable experience in retail operations. We value organised, enthusiastic individuals eager to contribute positively to our team.
Pay: From £13.00 per hour
Benefits:
- Company pension
- Cycle to work scheme
- Employee discount
Application question(s):
- We require one of the working days to be a Saturday for this position
Work Location: In person
