As a key member of our service team, the successful candidate will report to the Service Manager to drive the growth and success of our business. We are seeking an individual who is skilled in organisation and is proactive in their day-to-day work.
The successful candidate will have strong knowledge and capability on all Microsoft applications and have a natural mindset in problem solving and thinking outside the box.
The Service Co-Ordinator is responsible for ensuring that all service jobs are organised and setup with appropriate communication and paperwork in the service department workshop plus offshore, parts enquiries/requisitions as required.
The role includes producing formal quotations, invoices, planning and scheduling of engineers, and ensuring the efficent flow of work in our busy workshop's and in the field to meet the workshop and customer’s needs and expectations.
- 3 years’ previous experience in a workshop environment.
- Background in procedural and methodical working.
Essential Skills
- Strong knowledge of all Microsoft Packages.
- Ability to think outside the box to problem solve.
- Understanding of QHSE in a similar working environment.
- Excellent communication skills both written and verbal.
Requirements
- Valid right to work in the UK
Key Responsibilities
- Administration and co-ordination of the day-to-day running of service jobs
- Raising of work packs for service engineers
- Ensuring parts are available on time to complete works
- Liaising with customers to plan work
- Liaising with the rest of the service team to organise and plan work around other tasks
- Administration of service-related planners, registers etc.
- Costing, quoting and invoicing of workscopes
- Occasional out of hours support to organise breakdown workscopes
- Any other duty or task that may be deemed reasonable to ensure our clients are supported
Required Behavioural Characteristics
- Results orientated.
- Strong operational involvement and willingness to get directly involved.
- Demonstrates strong self-motivation and initiative.
- Flexibility.
- Effective in both independent and team-orientated settings.
- Proactive and demonstrates a strong willingness to learn.
- Strong commitment to safety and quality standards.
- Excellent problem-solving skills and ability to work independently under pressure.
Prior Power solutions is a leading supplier of specialised diesel-driven, alternative, and sustainable power systems, equipment, and services to a wide range of industries including oil and gas, marine, renewables, mining, agricultural, and construction.
We have an international reputation for high quality design, manufacture, and servicing of a wide range of hazardous area equipment, particularly well service equipment including nitrogen pumps, specialist skids, coil tubing and compressor units for the offshore industry.
We are providing our customers with power solutions for a changing world – at the cutting edge of new electric-driven and hydrogen introduction equipment technology.
We are ISO 14001, 45001 and 9001 certified.
Job Type: Full-time, Permanent
Benefits:
- Company events
- Company pension
- Cycle to work scheme
- Free parking
- On-site parking
- Sick pay
Work Location: In person
Job Types: Full-time, Permanent
Benefits:
- Company pension
- Free parking
- On-site parking
- Referral programme
Work Location: In person
