We’re looking for an experienced, energetic and people focused General Manager to lead our busy Coffee House in Lymm.
This is more than a coffee shop. Our Lymm store is a busy eatery and coffee house, serving a brunch menu alongside our coffee, food and drinks. We’re looking for someone with a strong food service and hospitality background who understands how to run a high volume operation and bring together great front of house and kitchen teams.
As General Manager, you’ll take overall responsibility for the smooth and successful running of the store, leading a management team and creating an environment where people feel supported, motivated and able to thrive.
What you'll be doing
You’ll be the driving force behind the store, ensuring everything runs smoothly from the moment we open through to close.
You’ll lead and develop a team that includes Assistant Managers, Team Leaders, Team Members and Chefs, making sure everyone understands their role and has the support and coaching they need to succeed.
Your role will include:
- Taking overall responsibility for the daily running of the store
- Leading, coaching and developing your team
- Creating a positive and high performing environment where people can thrive
- Ensuring the kitchen operates smoothly, efficiently and consistently
- Maintaining high standards of food quality, presentation and service
- Overseeing our brunch service and ensuring an excellent customer experience
- Managing the balance between front of house and kitchen operations
- Ensuring food safety, hygiene, health & safety and company standards are consistently achieved
- Managing rotas, labour and staffing levels effectively
- Driving sales and commercial performance
- Recruiting, training and developing great people
- Leading from the front during busy periods and being prepared to get stuck in
- Building a strong team culture where people enjoy coming to work
- Identifying opportunities to improve the customer experience and ways of working
- Working closely with the wider Operations team to deliver business goals
What we're looking for
You'll be an experienced hospitality professional who understands that a successful operation comes down to great people, great food and great service.
We're looking for someone who:
- Has a strong food service, restaurant, café or hospitality background
- Has experience managing a busy food led operation
- Has experience leading a management team, including Assistant Managers, Team Leaders and/or Chefs
- Understands the importance of a well run kitchen and consistent food standards
- Is confident managing both front of house and back of house operations
- Is commercially aware and understands how to drive sales and manage costs
- Is an excellent people leader who genuinely enjoys developing others
- Creates a positive environment where people feel valued, supported and motivated
- Is organised, calm under pressure and able to prioritise in a fast paced environment
- Leads by example and isn't afraid to get stuck in
- Has high standards and takes pride in delivering an exceptional customer experience
- Brings energy, enthusiasm and a positive attitude every day
Why The Coffee House?
We’re a fast growing business with big ambitions, and we’re looking for talented hospitality leaders to grow with us.
We believe that when you create the right environment for your people, they can do their best work. As General Manager, you'll have the opportunity to build a great team, develop future leaders and make a real impact on the performance and culture of your store.
If you're an experienced food led hospitality manager who loves leading people, thrives in a busy environment and takes pride in delivering great food and service, we'd love to hear from you.
Come and lead our Lymm team and help us make Coffee House a place where both our customers and our people love to be. ☕
Pay: £35,000.00-£40,000.00 per year
Application question(s):
- How many years hospitality management do you have?
- How long is your notice period?
- Do you have reliable transport to Lymm village?
Work Location: In person
