Job Advert
Reception & Business Administrator
Reports to: People Manager
Working Schedule: This role is required Monday to Friday - part-time considered
HQW Aerospace
HQW Aerospace is a world-renowned manufacturer of super precision bearings, pushing the boundaries of innovation and precision engineering for over 75 years. We're committed to nurturing talent. Situated in the vibrant city of Plymouth, surrounded by the picturesque landscapes of Cornwall, we offer not only a stimulating work environment but also a lifestyle that blends work with leisure seamlessly.
We foster a culture of innovation, collaboration and excellence, continually investing in the latest technologies to support our customers across the aerospace and precision engineering sectors.
Why Join Us?
-
Competitive Salary
-
25 days paid holiday, plus bank holidays - Christmas shutdown
-
Professional Development Investment from Day 1
-
Subsidised Canteen with free tea and coffee
-
Engagement and Rewards Platform, with access to discounts at over 100 retailers
-
Free Parking
Please Note
-
HQW Aerospace currently does not hold a sponsorship licence. Therefore, all candidates must have the right to work in the UK.
-
Due to the nature of our business, security clearance may be required.
Purpose of the Role
The Reception & Business Administrator will provide a professional and welcoming first point of contact for visitors, customers, employees and external partners.
The role will focus on front-of-house reception, ensuring the reception area is welcoming, tidy and well organised, alongside providing administrative support to the People Services Team and wider business.
Key Responsibilities
Reception & Front of House
-
Act as the first point of contact for visitors, customers, contractors and external partners.
-
Manage the reception desk, telephone calls and general enquiries.
-
Manage incoming and outgoing post, parcels and deliveries.
-
Maintain a high standard of presentation across the reception area and front of the building.
-
Manage visitor sign-in and access requirements.
-
Arrange meeting rooms, refreshments and visitor hospitality.
Business & People Services Administration
-
Provide general administrative support to People Services and the wider business.
-
Arrange business travel, accommodation and other bookings.
-
Manage bookings and administration relating to company cars.
-
Support meetings, events and internal communications.
-
Prepare documents, spreadsheets and other administrative information.
-
Provide support with ad-hoc projects and business requirements.
Recruitment Support
-
Provide administrative support throughout the recruitment process, including interview scheduling.
-
Prepare interview rooms and ensure candidates receive a professional welcome.
Person Specification
Essential Skills & Experience
-
Previous experience in reception, administration, customer service or business support.
-
Excellent communication and interpersonal skills.
-
Strong organisational skills and the ability to manage competing priorities.
-
Good attention to detail and accuracy.
-
Positive, proactive and flexible approach.
-
Confident dealing with people at all levels.
-
Good IT skills, including Microsoft Office.
Desirable
-
Experience arranging travel, accommodation or hospitality.
-
Experience within a manufacturing or business environment.
About the Role
This is a varied, people-focused role for someone who enjoys being at the heart of the business and providing a high standard of service to visitors and colleagues.
The successful candidate will be organised, approachable, friendly and flexible, with the ability to manage reception responsibilities while supporting the wider business.
Join Our Team
Join us today and become part of our mission to redefine the future of high-precision aerospace engineering.
Equality, Diversity and Inclusion Statement
At HQW Aerospace UK, we are committed to fostering a workplace that values and respects the diversity of all individuals. We believe that embracing equality, diversity and inclusion is not only the right thing to do but also essential for driving innovation, creativity and success in our future endeavours.
