Exciting opportunity to work in the Enhanced Recovery Services Care Hub (formerly Rehabilitation & High Support) part of the Specialist Network.
The post-holder will provide comprehensive personal assistant support to the Associate Director of Operations. They should be flexible and use own initiative to plan their workload, dependent upon the priorities and requirements at the time.
The Post-Holder will require excellent organisation skills be efficient, and able to use initiative, have a consistently high professional approach and high measure of independent judgement, including sensitivity, discretion and confidentiality.
The Post-Holder will be required to be flexible and willing to increase own professional skills and development.
The role is challenging and fast-paced with competing priorities requiring excellent administration and communication skills both verbal and written when dealing with all levels of staff, managers, and service users within and outside of the Trust.
The service provides inpatient care for males and females aged 18+ to 65 years of age in step-down, recovery and PICU inpatient units across the footprint of Oldham, Rochdale, Tameside and Stockport. Some units are based on hospital sites and some are standalone units.
Management and Communication
- Manage the AD's workload ensuring all urgent/sensitive issues are dealt with timely.
- Handle queries/information requests.
- Act as main point of contact for internal/external contacts.
- Handle/Communicate complex/sensitive information internally/externally.
- Liaise with AD re priorities, adjusting diary and workload accordingly.
- Ensure documents/actions for meetings are prepared on time.
- Maintain efficient/accessible systems to track responses/queries.
Communication Management
- Deal with all communications timely.
- Monitor emails daily; flagging tasks to AD, and archiving.
- Bring urgent matters to the attention of AD.
Diary Management
- Manage AD's diary efficiently and effectively. Arrange internal/external meetings/conferences/seminars/training courses. Make Travel/Accommodation/Room/Catering Bookings
- Ensure cover arrangements are in place in AD's absence.
Administration
- Prepare draft agendas, collate information, distribute paperwork, track actions and take minutes as required.
- Prepare presentations, reports and briefing papers using varied formats.
- Organise/maintain efficient electronic filing systems, including recording, sorting, archiving documents in accordance with Trust Policy.
- Order stock/non-stock items as required.
- Undertake training in new technology and participation in personal development and implementation of new skills/systems.
- Perform routine tasks for members of the Senior Management Team as requested.
The Enhanced Recovery Service (RHS) covers Oldham, Rochdale, Tameside and Stockport.
We provide Inpatient beds for Males and Females aged 18 to 65 years of age. Services include Low Secure Recovery, Step-down, and Male and Female PICU beds. Some on hospital sites and some are standalone units.
Please note essential criteria of the person specification to aid in your application.
Education/Qualifications/Certificates
Experience
Knowledge
Skills and Abilities
Work Related Circumstances.
