Job Summary
We are seeking a dedicated and experienced Assistant Manager to support the Store Manager in overseeing daily operations and ensuring the efficient running of the business. The ideal candidate is a strong leader with excellent organizational and communication skills, committed to delivering outstanding customer service and achieving business objectives.
Key Responsibilities
- Assist the Store Manager in managing daily store operations.
- Supervise, motivate, and support team members to achieve performance goals.
- Ensure exceptional customer service is delivered at all times.
- Assist with staff scheduling, training, and performance evaluations.
- Monitor inventory levels and coordinate stock management.
- Handle customer complaints and resolve issues professionally.
- Ensure compliance with company policies, health and safety regulations, and operational procedures.
- Support sales initiatives and help achieve store targets.
- Prepare operational and sales reports as required.
- Act as Store Manager in their absence.
Qualifications
- High school diploma or equivalent; Bachelor's degree is an advantage.
- Minimum of 2–3 years of supervisory or management experience in retail or a similar environment.
- Strong leadership and team management skills.
- Excellent communication and problem-solving abilities.
- Good organizational and time management skills.
- Flexibility to work weekends, holidays, and rotating shifts.
Work Location: In person
