Location: Trinity House, 20 Church Street, Maidstone, Kent, ME14 1LY
Rate: £20.00 per hour (Umbrella)
Contract: 3 Month Contract
Hours: Full Time
Working Pattern: Hybrid Working – 3 Days Office Based, 2 Days Remote
Pay: Bi-weekly
We are looking for a seasoned Housing Advisor to become part of our dynamic Housing Options and Homelessness team in Maidstone. This role is ideal for a housing expert with substantial experience in homelessness, offering a chance to provide crucial advice and support to residents facing housing challenges. You will be responsible for evaluating homelessness applications, managing a portfolio of households in temporary housing, and actively working towards favorable housing outcomes. Given that many of the households we assist are affected by domestic abuse, a deep understanding of its effects on homelessness is essential.
-
Deliver comprehensive housing advice and guidance to residents with housing issues.
-
Evaluate housing situations and discuss appropriate housing options.
-
Investigate and make determinations on homelessness applications under Part VII of the Housing Act 1996 (as amended).
-
Oversee a caseload of applicants in temporary housing under the Relief Duty.
-
Advance homelessness cases to suitable resolutions, including:
-
Main Housing Duty decisions
-
Intentional Homelessness decisions
-
Non-Priority Need decisions
-
Develop and execute Personalised Housing Plans.
-
Conduct inquiries and collect evidence to support statutory decisions.
-
Coordinate with landlords, support agencies, accommodation providers, and other stakeholders.
-
Offer advice and support to vulnerable households.
-
Maintain precise case records and ensure adherence to legislation and local procedures.
-
Collaborate with colleagues to deliver an effective Housing Options service.
Requirements:
-
Experience in a Housing Options, Homelessness, or Housing Advice setting.
-
In-depth knowledge of:
-
Housing Act 1996 Part VII
-
Homelessness Reduction Act 2017
-
Homelessness legislation and statutory guidance
-
Experience in assessing homelessness applications and making related decisions.
-
Experience in managing homelessness caseloads.
-
Strong understanding of temporary accommodation processes.
-
Knowledge of domestic abuse and its impact on homelessness.
-
Excellent communication and customer service skills.
-
Ability to manage multiple priorities and meet deadlines.
-
Strong problem-solving and decision-making abilities.
-
Experience working with vulnerable individuals and families.
-
Experience with Local Authority Housing Options.
-
Experience managing Relief Duty cases.
-
Knowledge of safeguarding and support pathways.
-
Experience using homelessness case management systems.
-
£20.00 per hour (Umbrella)
-
3 Month Contract
-
Hybrid Working – 3 Days Office / 2 Days Remote
-
Location: Maidstone, Kent
-
Bi-weekly Pay
-
Opportunity to make a significant impact on vulnerable households.
-
Join a supportive and experienced Housing Options team.
-
Engage with a diverse caseload focused on homelessness prevention and housing solutions.
This position is suitable for individuals with experience as a Housing Advisor, Housing Options Officer, Homelessness Officer, Housing Needs Officer, Housing Solutions Officer, Temporary Accommodation Officer, or Prevention Officer.
