Overview
We are seeking a dynamic and results-driven Sales Account Manager to join our team. The successful candidate will be responsible for managing client relationships, developing new business opportunities, and driving sales growth across various sectors. They will be the primary point of contact for our customers, resolving any issues, and work cross‑functionally to deliver quality solutions.
This role offers an excellent opportunity for a professional with strong communication skills and a strategic mindset to contribute to our organisation’s success. The ideal applicant will possess experience in B2B sales and analysis skills, alongside demonstrated leadership capabilities.
Key Responsibilities
- Manage a portfolio of accounts to achieve long‑term success.
- Build and maintain strong, long‑lasting customer relationships.
- Act as the primary contact for assigned customers and handle their needs.
- Generate new business through upselling, cross‑selling, and identifying opportunities.
- Supports the negotiation management and reviews of SLAs & contracts to maximise profits.
- Track sales metrics, prepare account reports, and forecast performance.
- Collaborate with internal admin, costings and production teams to ensure timely and accurate delivery of solutions.
- Resolve conflicts and provide timely solutions to customer issues.
- Supports the marketing activities, liaising with the IT department.
- Acts as an ambassador of the business attending events as applicable.
Requirements
- Proven experience as a Sales Account Manager or Sales Account Executive Ideally within the export packing industry (Commercial and MoD but not limited to).
- Strong communication, negotiation, and interpersonal skills.
- Ability to manage multiple accounts and projects simultaneously.
- Knowledge of CRM software and MS Office.
- Business acumen and problem‑solving abilities.
- Packing standards-BS1133 Knowledge is also a desirable.
- A full UK Driving Licence is required.
Other notables
- Travel across the UK with occasional abroad travel required.
Benefits:
Work Location: In person
