£11 - £12.71 per hour + tips
Pay Rate:£11.00 - £12.71 excluding tips
Hours/Schedule: 40-45 per week (hours are negotiable)
Role: Front of House
Commencement Date:Late March
We’re Maki Nori — a modern,Japanese-inspired dining concept celebrating elevated sushi,refined small plates,and thoughtful hospitality. With a strong focus on exceptional produce,precision,and warm,attentive service,we aim to deliver a memorable and refined experience for every guest.
Our Soho (W1D 5ND) location is opening soon,and we’re looking for enthusiastic and service-driven Front of House team members to join us from launch and help create an outstanding guest experience. This is an exciting opportunity to be part of a brand-new opening,work within a passionate team,and contribute to the welcoming atmosphere that defines our concept.
As part of the front-of-house team,you’ll play a key role in delivering friendly,attentive service,ensuring every guest feels welcomed and cared for from the moment they arrive. You’ll work closely with both the kitchen and service teams to maintain smooth operations and uphold the high standards we pride ourselves on.
If you’re passionate about hospitality,enjoy working in a fast-paced environment,and take pride in delivering excellent customer service,we’d love to hear from you.
Key responsibilities:
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Deliver warm,attentive and professional customer service,creating a welcoming dining experience for every guest.
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Take food and drink orders accurately and efficiently,demonstrating good knowledge of the menu and making recommendations when appropriate.
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Serve food and beverages promptly while ensuring presentation and service standards are maintained.
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Maintain cleanliness and organisation of the dining area,including tables,service stations and front-of-house areas.
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Support smooth service flow by communicating effectively with the kitchen and other team members.
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Handle guest enquiries,requests and minor complaints in a calm and professional manner.
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Process payments accurately using the POS system and follow correct cash handling procedures.
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Assist with opening and closing duties including set-up,cleaning and restocking.
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Maintain excellent product knowledge,including sushi,ramen,ingredients and allergens.
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Follow all company policies,food safety,and health & safety standards.
Skills & Qualifications:
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Previous experience in a restaurant,café or hospitality environment is preferred.
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Excellent communication and interpersonal skills.
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A friendly,positive attitude with a strong focus on customer service.
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Ability to work efficiently in a fast-paced restaurant environment.
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Strong teamwork skills and willingness to support colleagues.
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Good organisational skills and attention to detail.
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Ability to stay calm and professional during busy service periods.
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Basic knowledge of food hygiene and allergen awareness.
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Flexibility to work evenings,weekends and peak service times.
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Interest in Japanese cuisine,sushi and ramen is a plus.
As part of our team,you will receive a motivated and friendly working environment,delicious team meals and a competitive salary + tips.
What are you waiting for? Join us today!
Job Types:Full-time
Benefits:
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Discounted or free food
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Store discount
Experience:
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Hospitality:1 year (preferred)
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Front of House:1 year (preferred)
