Job Summary
We are seeking an experienced, organised, and detail-oriented Administrative Assistant to join our team in the Lowestoft office on a Part Time basis (20 hours per week, flexible across Monday to Friday.
The ideal candidate will provide essential support to our office operations, ensuring smooth administrative processes and effective communication. This role requires proficiency in various office software, excellent phone etiquette, and strong organisational skills to manage multiple tasks efficiently.
Duties
- Answering the telephone in a timely manner and assisting with any queries, raising any concerns to the Registered Manager and Deputy Care Manager.
- Complete detailed “Care Note” audits on a weekly basis and raising any concerns to the Registered Manager.
- Completing Medication audits on a weekly basis and raising any concerns to the Registered Manager.
- General filing, such as but not limited to, scanning and uploading documents to the system.
- Liaising with other Healthcare professionals such as Social Workers, Occupational Therapists, GP Surgeries etc.
- Develop effective working relationships with other employees within Cavell Healthcare.
- Ensure that any complaints or safeguarding concerns are escalated to the Registered Manager and Deputy Care Manager.
- To maintain administrative skills at a current level and undertake such training and development as may from time-to-time be required to maintain that currency of practice.
- To provide administrative services for the company in accordance with current best practice
- Promote a positive image for the people and employees of the company.
- Welcoming and directing office visitors to designated areas.
- Support recruitment processes – scanning documents to Recruitment Manager and assisting with interviews were applicable
Requirements
- Strong typing skills with attention to detail for accurate data entry.
- Excellent phone etiquette and interpersonal skills for effective communication.
- Demonstrated organisational skills with the ability to prioritise tasks effectively.
- Previous experience in an administrative or clerical role is advantageous.
- Competence in using general office equipment (printers, scanners, etc.)
Working hours
- 20 Hours a week over Monday-Friday
- Flexible Working Pattern Across Monday to Friday
We are looking for someone to start in August 2026
If you are a motivated individual looking to contribute to a dynamic team while developing your administrative skills, we encourage you to apply for this exciting opportunity!
Please note, we are do not have a sponsorship licence. Please also note you must have previous administrative experience within a care setting to apply.
Pay: £13.10 per hour
Benefits:
- Company events
- Company pension
- Employee discount
- Free parking
- On-site parking
- Referral programme
Application question(s):
- You MUST have previous administrative experience within a care setting, to apply for this role. Please confirm your length of experience
- We are unable to offer sponsorships. Please confirm you are NOT seeking this.
- Please confirm you are happy to work 20 hours a week Monday to Friday ?
Language:
Licence/Certification:
- Driving Licence (required)
Work authorisation:
- United Kingdom (required)
Location:
- Lowestoft, Suffolk (preferred)
Work Location: In person
