Administrator
Contract: Government
Location: Birmingham, B37 7YN
Hours of work: 40
Contract Type: Fixed Term Contract - 4 months
We are seeking an Operational FM Project Administrator to support the delivery of projects and programmes within the Transformation Project Management team.
This role plays a key part in enabling service excellence by overseeing project administration activities that support strong governance, effective performance management, and consistent delivery across the business unit.
Job Description
We are looking for a highly organised and proactive administrator who will contribute to the successful delivery of Operational Transformation projects for the GH&E Government business unit.
The role supports the implementation of agreed standards, governance frameworks, and best practices to ensure transparency, consistency, and high-quality outcomes across all transformation initiatives.
Key Responsibilities
- Coordinate administrative activities, including correspondence, SharePoint sites, project plans, calendars, and meeting management
- Support the delivery of project plans tailored to specific client outcomes
- Coordinate project information, tracking, and reporting across multiple initiatives
- Maintain documentation and knowledge management across systems, processes, and platforms, championing best practice
- Compile and maintain data for reports, Account Development Plans, action trackers, and databases
- Coordinate regular updates to RAID (risks, assumptions, issues, and dependencies) logs
- Support Project Managers with project health checks and governance activities
- Organise and support meetings with Boards, Steering Groups, Project Managers, and programme stakeholders, including preparation and timely distribution of materials
Professional and Personal Competencies/Qualifications
- Proven work experience within an office environment
- Experience in a coordination or administrative role within a wider team
- Advanced IT skills, including Microsoft Outlook, Word, Excel, and PowerPoint
- Strong ability to build effective professional relationships
- Ability to work to demanding schedules and tight deadlines
- Fluent English with strong written and verbal communication skills
- Highly organised, responsive, and able to multi-task effectively
- Ability to translate information into professional reports and presentations
- Excellent attention to detail and high levels of accuracy
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant, #Bepartofsomethingbigger,
#aplacetobeyou,
#facilitiesmanagement
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing [email protected]
If you are interested in learning about other opportunities at ISS, please join our Talent community by clicking on the following link: TalentPlace
To find out more about what we do - https://www.uk.issworld.com/
Work Location: In person
