Organisation: Leicestershire County Council
Work Location: County Hall, Coalville, Wigston & Leicester Royal Infirmary (Knighton Street) Locality Office
Salary: Grade 8 £28,605 - £31,029 progressing to Grade 9 £32,070 - £34,359 upon completion of training and probation per annum (pro-rata for part-time) (Pay award pending)
Working Hours: 37 hours per week, Monday to Friday
Contract Type: Permanent & Fixed Term
Closing Date: 20th August 2026
Interview Date(s): TBC
This role does not meet the eligibility requirements for new visa sponsorship applications therefore you must already have the right to work in the UK in order to apply.
About the Role
We are looking for passionate and committed individuals to join our Home First Service as Community Support Workers (CSWs). We currently have vacancies in our Hospital Discharge team, Central Duty Team and Early Review.
Our Hospital Discharge Team are based at the Leicestershire Royal Infirmary and work across the three acute Leicester hospitals. This is a dynamic team who work with Health colleagues, as part of a multi-disciplinary team to ensure patients leave hospital timely and are well supported. Use of the Hospital Hopper bus service means this position is open to people who cannot drive or do not have access to a motor vehicle.
Our Central Duty Team are a countywide team based at County Hall. The team work with people of Leicestershire who are new to services and or require urgent care and support. Again, this is a dynamic position that requires you to think on your feet, working at pace to problem solves to ensure people are well support and able to remain at home were possible. The team work across the County of Leicestershire; a car is essential to this post.
The Early Review Team are also a countywide team who work alongside the hospital and central duty team. The team visit people who have recently been discharged from hospital and or who are new to services to ensure they have the right level of care in place. The team is critical to ensuring people remain as independent as possible. The team work across the County of Leicestershire; a car is essential to this post.
This career-graded role offers a structured progression route from Grade 8 to Grade 9, supporting adults, their families and carers in line with the Care Act 2014 and Mental Capacity Act 2005.
At Grade 8, you will begin your journey with a comprehensive Learning and Induction Programme, including the Care Certificate and Diploma in Care Level 2. With mentoring from Senior CSWs, you’ll develop the skills and experience needed to progress to Grade 9, where you’ll take on more complex responsibilities including assessment, support planning, and case management.
We have vacancies in the following teams:
- Early Review Team (X3 Fixed Term, 2 Years, 37 Hours Per Week)
- Brokerage Team (Permanent, 37 Hours Per Week)
Discharge Hub (Permanent, 37 Hours Per Week)
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About You
To apply for the CSW post, you must:
- Level 2 qualification (or equivalent) in Maths and English and a relevant health/social care qualification or equivalent experience
- Understanding of adult social care needs and risk assessments
- Ability to undertake direct work with those who access or need the service
- Strong communication, teamwork, and partnership working skills
- Demonstrated ability to manage caseloads and deliver person-centred care
- Good written and verbal communication and negotiation skills
The ability and means to travel across the county of Leicestershire to undertake visits
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Career Progression
This role is part of a structured career pathway. Upon successful completion of training and probation, you will progress to Grade 9. Opportunities to apply for Grade 10 (Senior CSW) roles are available via competitive interview, offering further development and leadership responsibilities.
Why Join Us?
At Leicestershire County Council, we believe in supporting people to live good lives in the place they call home, with the people and things they love. You’ll be part of a team that values compassion, collaboration and continuous learning.
The successful candidate will demonstrate their ability to meet the key responsibilities and essential requirement of the post.
In addition, we also expect you to share our commitment to our values and to delivering accessible and inclusive services which meet the needs of all of our residents. You will be asked to demonstrate your understanding of these commitments as part of the selection process.
Reasonable adjustments will be considered for applicants with a disability. We are a Disability Confident Employer .
Interested in Flexible Working?
We are open to discussions about flexible working, which may include part time working, job sharing, term-time working, flexible start and finish times, and hybrid working, depending on the requirements of the role and the service. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below.
For more information or an informal discussion, please contact:
Jenny Pick - Strategic Service Manager for Hospitals
0116 3054046 or [email protected]
Sharon Wilkinson - Strategic Service Manager for Central Duty and Early Review
0116 3059368 or [email protected]
How to Apply
At Leicestershire County Council we’re looking for top talent from all walks of life. Whoever you are, wherever you’re from, and whatever your background - we care about what you bring to our organisation, not just what’s on your CV. That’s why we’ve designed a recruitment process that’s fair, accessible, and focused on potential. And with benefits that support people at every age and stage of life, we make sure you can thrive - both personally and professionally.
If you share our passion to make a difference for the people of Leicestershire, we’d love to hear from you. Click the apply button to submit your application, ensuring that you upload a supporting statement that explains how you meet the criteria listed in the ‘About You’ section above. Without this information, we won’t be able to assess your suitability for the role, and your application will be rejected. For tips on how to write your statement, see the How to Apply section on our career site.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
If you have any technical issues when trying to apply for this post or you want to request an application pack in an alternative format, please contact our Employee Service Centre by telephoning 0300 3030222 (select option 2) or raising a ticket via our online portal: https://emss.org.uk/support .
By applying for this post, you agree to our Terms and Conditions.
